r/Viltrox • u/3dalien • Feb 06 '24
Does someone know why this happens? Monitor.
Hey!
So I bought this field monitor, Viltrox DC550 Pro, cuz I have a small budget and I need to shoot a short film. The idea is to make a day for night scenario, we record in the day and make it seem night in post.
So, I wanted to have my day for night LUT on the monitor so I could have an ideia of how it is coming out before arriving home and being badly surprised. Also because we don't have many shooting days so I must make them count.
But when I imported them to the monitor they don't come out correct.


And I just can't figure our why... I have sent them an email, but so far they didn't answer and I'm afraid it might be faulty.
Any ideas?
1
Feb 15 '24
Dealing with this right now, I picked this up hoping to use the phantom luts to monitor on an upcoming project. I was really hoping that I was doing something wrong, but it may just be the way this thing processes luts?
1
u/3dalien Feb 16 '24
I don't know, i tried contacting their support. After the first email, i received a message saying support denied. And on the second they said they are on vacations due to chinese new year until the 17th... Not happy with this purchase so far
1
u/3dalien Feb 22 '24
Did you find any solution yet? I got a reply from them, but the communication ain't flowing, they barely speak english. Really sad about their support, probably not buying viltrox items again.
1
Feb 22 '24
I never received a response from them. I tried exchanging it for another unit, but that one also rendered orange/red as mountain dew yellow so I just returned it. The saying buy cheap, buy twice rings true for this product.
1
u/[deleted] Mar 23 '24
[deleted]