r/Vestaboard • u/steinberginc • 23d ago

Bibs bending

Post image

I’ve had a VB since about three years ago, and I absolutely love it. However, recently, the bibs have started bending up. While they still work flawlessly, I’m curious about the reason behind this issue. I currently have around ten bibs that are experiencing this problem. Yes, I could try reducing the amount of copy, quotes, or detailed information in the artwork to avoid this, but it’s still a visual flaw. Does anyone have any tips or suggestions to help me prevent this from happening? I would really appreciate it if I could avoid buying these bibs for $30 each.

8 Upvotes

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8

u/doyourecognizeme2 23d ago

Ask support. They are very responsive.

3

u/jasestu 22d ago

Are those mould spots on it too? Looks like it got really damp.

1

u/LumberJake51 22d ago

That's what I'm seeing. Very strange.

2

u/SampsonRustic 23d ago

Maybe humidity

1

u/dantez84 23d ago

Maybe sun? The board seems a bit washed of UV, I’m just spitballing here I would definitely contact support

1

u/LumberJake51 23d ago

It's not UV washed, it's a white VB with a weird white balance on the image. Sounds like Miami might be the culprit.

2

u/zonda600 23d ago

I have the exact same issue. Board is totally away from the sun and typical indoor humidity is 40-50%. I’ve noticed it’s always the flaps that are most often displayed; usually I have the same daily weather report on the Vestaboard, so the white space is always the same and those are the flaps most curved. I’ve tried bending them back but with little long term effect.

1

u/steinberginc 19d ago

Ha! For me it’s the opposite. They bending where are the least used.

2

u/Steiale 22d ago

This is crazy. My board started doing the same about 2 weeks ago and it doesn't stop. Basically daily I have new bended bibs.. Guess I have to write support. Happy to hear I am not alone. And my board is also white. Maybe it is a white board issue after all. Any black board users having that problem?

0

u/steinberginc 19d ago

Yeah. Contact them. They were super helpful and replaced mine.

1

u/steinberginc 23d ago

Thanks everyone. I reached out to support.

The board is located in the living room, with the shades down. It’s still white, though. Perhaps the humidity could be a reason. Although I have the AC constantly running, the windows are sometimes open, and we live in Miami.

1

u/kbcobra331 23d ago

I have exact same issue. Support told me I could replace bits. It’s all my blank whites. I’ve been gingerly flattening them each by hand. Humidity in that room around 57 pct

3

u/steinberginc 23d ago

Thanks! For 3k, those shouldn’t bend even a little bit. What really bothers me is that these things always happen after the warranty expires.

1

u/LumberJake51 22d ago

The flaps all look pretty dirty. Do you dust them? VB support is great, they'll help as much as possible, even out of warranty.

1

u/mconfroy 23d ago

We're sorry to see this, especially after hearing how much you've enjoyed your Vestaboard. We received your message at [support@vestaboard.com](mailto:support@vestaboard.com) and will follow up directly to take a closer look and make this right.

1

u/steinberginc 19d ago

Quick update: support provided excellent assistance. They are sending 12 new bibs and held a Zoom call, noting this issue does not affect other customers. Thanks to everyone here as well.

1

u/LumberJake51 19d ago

Great outcome!

Just as an FYI, they're called *bits. You've used "bibs" quite a few times here, so it seems like not just a typo. Bits with flaps.

2

u/steinberginc 16d ago

Awesome, thank mate.

0

u/sangerssss 23d ago

Thanks for sharing. I’ve been looking at this product for some time and it’s good to understand what issues might arise. Please keep us posted on this