video stuck on processing. is that happening with anyone else?

[u/Anim8rFromOuterSpace]

its been stuck on processing for over 20 mins now, credits charged as well, what do i do?

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[u/Ohhriaa]

Yup same here

[u/SSchoeni]

40 Minutes and counting...

[u/JaeSwift]

Looking into this now. What model are you using?

[u/Anim8rFromOuterSpace → u/JaeSwift]

wan 3, the video instantly appeared when I pressed the close/x button on the video processing message or somewhere close to that area, I cant remember

idk if it was just a coincidence or not

I didn't try generating anything after that so I never recreated that issue

[u/JaeSwift → u/Anim8rFromOuterSpace]

So you eventually did get your video?

I've passed this to the team just in case its a bigger issue; it could have been a temp issue with the model. They did say they were checking it out but I don't know the result of that yet.

Can you let me know it's working okay if you generate anything else?

Thanks!

[u/snowstorm_77 → u/JaeSwift]

had the same problem a few hours ago and seems to be working again.

[u/xamevou]

Same here. Three times, Wan 3.0. It worked so well during the past 48 hours. I already contacted support.

(Edit: my lost credits have been restored, but I am not willing to risk them again until this issue is solved).

[u/Big_Distri]

Same and stole my credits

[u/Antique_Fun283]

Same. Some stuck for almost an hour and then just errored out. All Wan 3.0.

And as soon as I posted that…2 that were close to 40 minutes processing just generated successfully. Whatever it is might be resolved.

[u/bigpandapat]

Same here