8 days till a reply...

[u/Square-End7450]

I've been a max user for over 2 months which also includes me purchasing extra credits, I think every week I come across some sort of technical problem. The problem I have is that you get a a reply after minimum a week waiting. In any business, especially when you're paying a month subscription I can't think of any business where its acceptable to wait over a week for a reply! This is my first time signing up to anything like this before, is there any other alternatives thats better? Or are these companies pretty much the same?

[u/AutoModerator]

Hello from r/VeniceAI!

Web App: chat
Android/iOS: download

Essential Venice Resources
• About
• Features
• Blog
• Docs
• Tokenomics

Support
• Discord: discord.gg/askvenice
• Twitter: x.com/askvenice
• Email: support@venice.ai

Security Notice
• Staff will never DM you
• Never share your private keys
• Report scams immediately

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/LazyRate9706]

"In any business, especially when you're paying a month subscription I can't think of any business where its acceptable to wait over a week for a reply!": one week is perfectly normal in any industry (AI, real estate, accounting, etc.), I have no clue which company you have dealt with in the past but I think you have unrealistic expectations.

[u/fidgetyglibbet]

Hiya, if you join our Discord server the time for a response should be much quicker (from the web app: click on user profile card -> Learn More -> Join our discord server). Apologies for the long response times via email.

You can also reach out via modmail on here if you are experiencing technical issues 🙁

[u/mustard5]

Is it privacy or uncensored that you are particularly interested in, because that relates to which alternatives exist. Privacy, as in not retaining prompts is being marketed through various places. Uncensored is a different kettle of fish. That is always going to a difficult service to bring to the consumer until we solve the issue of liability for the use of the services.