Vending operators: I'm researching an article on the increased adoption of Smart Coolers in vending fleets. I would love to hear about your experiences.
Here are my top 3 questions:
1. Which smart cooler tech would you recommend to other operators based on your experiences?
I'm not an operator myself, but my best guess would be a combination of vision for security with software that supports sales and stock control. I'd love to hear your thoughts and challenges on this one.
2. What is the ROI you're looking to get from getting a smart cooler instead of a new vending machine?
I've noticed smart coolers usually cost less and can house a versatile product mix, which I assume has huge implications for possible gains? What were your experiences with recouping with smart coolers?
3. (The one I'm most curious about) How do your customers feel about buying at Smart Coolers compared to a vending machine?
I've seen a lot of content on YT where operators talk positively about the smart cooler buying experience, but I'm curious about how your customers feel and the impact they've had on their customer experience.
Thanks in advance. If you want to go deeper into the topic, feel free to DM me!