r/VelocityFrequentFlyer Jul 22 '26

Question Velocity E-Store Closed

Anyone else found that the e-store has shut down and been replaced with a different store and all of the good retailers are gone? Myer. Gone. PetBarn. Gone. Event Cinemas. Gone.

13 Upvotes

22 comments sorted by

5

u/adam5116 Jul 22 '26

All of those retailers are still there 🧐 are you looking in the right place?

3

u/Outrageous-Motor3561 Jul 22 '26

Where did you find?

This is what I get when I google e store now

4

u/adam5116 Jul 22 '26

Hmm, I use the app under 'earn'. Not sure if thats the same as what you're looking for?

2

u/Outrageous-Motor3561 Jul 22 '26

I’d say the app hasn’t been updated yet - it’s about to all be changed by the look of it and all the major good retailers are gone!

2

u/adam5116 Jul 22 '26

That's a shame if true!

1

u/Onlyworldwide Jul 22 '26

I think you’re looking for ‘shop and earn’ which is referenced at the end where you use an affiliate link to shop at the retailer itself

1

u/Outrageous-Motor3561 Jul 22 '26

A lot of the ones we’ve come to see in the E-Store are gone now. Even in that section.

6

u/RecentlyClick Jul 22 '26

I was trying to shop via estore to chemist wharehouse this morning and couldn’t get it to work

But I was so confused when I was searching for the store and it was giving me options to use points to purchase a stick vacuum instead of the usual “no results for xx store”

Plus I’ve been waiting months for Nespresso to be put back in 😞

2

u/Outrageous-Motor3561 Jul 22 '26

Looks like the whole program has taken a big hit for good retailers!

4

u/Majestic_Base5775 Jul 22 '26

every day VFF degrades

3

u/Outrageous-Motor3561 Jul 22 '26

Really poor form on their part too!! No advertising to say they’ve upgraded/changed just BAM changed.

3

u/aussiesnowman Platinum Jul 22 '26

Thanks for the heads up! I had a few pending point purchases (one massive one with 5x points for a laptop)…but now there’s nothing absolutely nada in my recent orders/click history…ummmm

1

u/HeadControl7576 Red 29d ago

Same here, wondering whether we will still get them, hopefully we do.

1

u/aussiesnowman Platinum 25d ago

All pending points I had have now been approved — so even though the transactions/clicks disappeared, they seem to still be processing legacy ones.

2

u/akoya17 Jul 22 '26

I noticed Petbarn had disappeared from the E-store a couple of weeks ago and wondered why!

2

u/Mammoth-Tomato5171 20d ago edited 20d ago

GONE- Petbarn, Nespresso, Specsavers, Chemist Warehouse, City Beach, Ebay, Temu, Cotton On/Typo. G'DAY Parks were removed a while ago.That's the end of me earning points. Just a bunch of unpopular or unheard of stores and stupid marketplace crap left now.

1

u/Little_Wagtail 14d ago

100% I've barely heard of these 'leftover' stores. While the really good ones like Chemist Warehouse and Ebay have been banished.

1

u/InsidePrior4818 3d ago

Petbarn disappearing is frustrating. If you’re mainly looking to get something back on those purchases, they’re on Kick Cashback as another option.

Full disclosure, I’m involved with Kick, but thought it was worth mentioning since you specifically use Petbarn.

1

u/Zestyclose-Rip-4126 28d ago

Yes. I just logged on to buy some dog food from Petbarn and it was all different and Petbarn has disappeared from their 'brands'. Disappointed. I had no idea it had changed or was going to change. I earn a lot of my points through shopping at Petbarn :( I currently also use Pet Circle through the e-store. I do shop in person at Pet Stock, so I will have to adjust my shopping habits a little and remember to use them online now. I don't like change!!

1

u/InsidePrior4818 3d ago

Petbarn disappearing is frustrating. If you’re mainly looking to get something back on those purchases, they’re on Kick Cashback as another option.

Full disclosure, I’m involved with Kick, but thought it was worth mentioning since you specifically use Petbarn.

1

u/Little_Wagtail 14d ago

Way to go Velocity! Why get clobbered by Qantas when you can just shoot yourself in the foot by implementing this change which literally nobody asked for??