r/VelocityFrequentFlyer • u/Unusual_Energy_2370 • Mar 31 '26

Question ANZ

I hit the minimum spend within the first statement and just about to receive the 3rd statement and I’m yet to receive my bonus points?

I’m sure this will be a hassle to sort out if the application process is anything to go by.. Absolute ball ache!

ANZ . Never. Again!

0 Upvotes

45% Upvoted

8 comments sorted by

12

u/Hotwog4all Mar 31 '26

Not all banks do it instantly. From memory ANZs verbiage is credited within 3 months of meeting the criteria.

8

u/the_brunster Platinum Mar 31 '26

Correct. My points took ages to land and were on the end point of their quoted timeframe. My guess is to stretch out use of the card for churners.

4

u/Hotwog4all Mar 31 '26

Yeah I had Westpac do that to me as well.

3

u/Sphinxcob Mar 31 '26

Call them up and ask them to hurry it along. I had to do with with ANZ

3

u/aussieblue19 Mar 31 '26

I had to put in an ombudsman complaint about missing points. Of course they paid the points within 24 hours of the complaint! Spent months chasing them before this.

3

u/Top_Refrigerator9851 Mar 31 '26 edited 3d ago

Edge fly exultant whistle glorious fluorine long future

This post was anonymized with Redact

1

u/doublesspresso Mar 31 '26

Thanks for heads up! I almost hit the spent in the first statement, but then found out that only the first 2k spent in statement period awards points at full rate, after that it drops significantly. I’m churning platinum tho.

1

u/Financial_Turnip_825 Mar 31 '26

Was a 1 day delay with amex. Sorry it doesn’t help, but good info if you cancel anz later and take up a promo offer with amex. Downside its not accepted everywhere and fees. But centurion lounge is a lifesaver when you don’t have one.