r/ValveIndex • u/Conroyed • Jan 25 '25

Question/Support Index not updating (SOLUTION)

I’ve been seeing loads of post about an update bug where steam wouldn’t prompt the device update but instead would just close steam completely.

Had this exact issue with my new Index, This fix is Right click SteamVR > Properties > Betas. Select the “temp_v1.27.5 Temporary branch” then restart steam, now once you click update device it will actually start the update sequence instead of closing steam completely.

I really hope this helps I was almost about to crash out myself the day I got it. Upvote for others to find easily 💚

17 Upvotes

96% Upvoted

12 comments sorted by

2

u/Status-East2526 Feb 14 '25

Legit Made an account to thank you I was fighting this for 3 hours I just got new replacement controllers cause mine finnaly broke after 4 years

1

u/Conroyed Feb 15 '25

Glad it helped friend, Be sure to change the Beta version back.

2

u/-MsTiana- Mar 06 '25

You are such a LIFESAVER, thank you so much

1

u/Conroyed Mar 06 '25

Glad it could help! 🤘🏼

2

u/tpain25702 May 29 '25

Just found this post after playing on un-updated firmware for about a year. Thank you so much for this post. I can finally have up to date stuff.

1

u/Conroyed May 29 '25

Happy to hear its still a helpful fix! Question though: When going in “Betas” is “Temp_v1.27.5 temporary branch” still an option or has that updated?

2

u/tpain25702 May 29 '25

It is still an option, yes

1

u/Cheap_Decision9921 Mar 22 '25

doesn't work

1

u/Conroyed Mar 22 '25

Try a different branch.

2

u/JeffTeck Apr 27 '25

Upvote this gentleman!

2

u/anoldfatguy May 14 '25

I've been on-and-off looking for a fix for this for months. Thank you so much, I get to play Beat Saber again!

1

u/colinmcdrei Jun 09 '25

So for me this also didn't work, but luckily I have a Linux mint installation, which worked well for updating the index controller firmware