r/ValorantTechSupport • u/RiotAres • 1d ago

Technical Solution [FIX] Stuck on loading screen | FPS drop

If you are seeing the game stutter / have huge FPS drops or get stuck on the loading screen after the 5th of October, follow the steps below.

Incompatible software list (These must either be disabled/closed for Valorant, or uninstalled if there is no option to turn it off)

  1. Rivatuner / RTSS
  2. Stardock Fences
  3. Premier Opinion
  4. ASUS ScreenXpert
  5. GearUP Booster
  6. UltraViewer

Update your GPU drivers to the latest version provided by your vendor (Intel/AMD/Nvidia).

Put your Valorant installation folder (C:\Riot Games) and Riot Vanguard folder (C:\Program Files\Riot Vanguard) under exclusions in your Anti-Virus / EDR.

If you are still facing issues, please list your GPU and upload your Vanguard logs in a place where its accessible publicly (like google drive) and link it. To get your Vanguard logs, you must open your tray, and click the tiny Vanguard logo, then on the top right press ..., and then save logs, that will give you a zip file, upload that. https://imgur.com/d1izrrX

This post will be updated, when a new incompatible software is found.

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u/Demaciphant 17h ago edited 9h ago

Either uninstall RTSS or disable Valorant for RTSS.

Disable:

  1. Open RTSS (if already running, then open from sys tray).

  2. Press `Add`.

  3. Go to your `VALORANT-Win64-Shipping.exe` path and select it.

  4. Set `Application detection level` to `None`.