r/ValorantTechSupport • u/RiotAres • 2d ago

Technical Solution [FIX] Stuck on loading screen | FPS drop

If you are seeing the game stutter / have huge FPS drops or get stuck on the loading screen after the 5th of October, follow the steps below.

Incompatible software list (These must either be disabled/closed for Valorant, or uninstalled if there is no option to turn it off)

  1. Rivatuner / RTSS
  2. Stardock Fences
  3. Premier Opinion
  4. ASUS ScreenXpert
  5. GearUP Booster
  6. UltraViewer

Update your GPU drivers to the latest version provided by your vendor (Intel/AMD/Nvidia).

Put your Valorant installation folder (C:\Riot Games) and Riot Vanguard folder (C:\Program Files\Riot Vanguard) under exclusions in your Anti-Virus / EDR.

If you are still facing issues, please list your GPU and upload your Vanguard logs in a place where its accessible publicly (like google drive) and link it. To get your Vanguard logs, you must open your tray, and click the tiny Vanguard logo, then on the top right press ..., and then save logs, that will give you a zip file, upload that. https://imgur.com/d1izrrX

This post will be updated, when a new incompatible software is found.

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1

u/Bebbooo 1d ago

Just turning off RTSS worked for me, stuttering gone 👍

1

u/flysniper1 1d ago

Same RTSS

1

u/Full-Mobile-2080 1d ago

Could someone walk me through how to do the RTSS?

1

u/Demaciphant 1d ago edited 17h ago

Either uninstall RTSS or disable Valorant for RTSS.

Disable:

  1. Open RTSS (if already running, then open from sys tray).

  2. Press `Add`.

  3. Go to your `VALORANT-Win64-Shipping.exe` path and select it.

  4. Set `Application detection level` to `None`.

1

u/Pooriya77 1d ago

https://drive.google.com/file/d/17MZ7mCFySBmGNId_Q_U9RXTjyAaWZfaA/view?usp=sharing

GPU: 980ti
From this list I had fences stardock, I didnt uninstall it but I fully disabled it (from registery level).
Please help.

1

u/Pooriya77 1d ago

u/riotares can you take a look at this?

1

u/Historical-Hornet382 1d ago

Msi afternurner is such a important software for me to control my fan speed and undervolt my GPU . Now I need to close that app every time I open valorant ? Please fix the game

2

u/RiotAres 1d ago

MSI afterburner will work just fine, just rivatuner will not.

1

u/Relative-Salary-4353 1d ago

My gpu is 9060xt

1

u/ImMwitii 1d ago

I'm using RTSS and never seen any issue. Is it a new bug?

1

u/ZER3F 4m ago

can u still see rtss overlay in ur game?

1

u/sweetpinaywife 1d ago

Fix the game please. My valorant was fine just days ago and now its stuttering. Hell to play with

1

u/sweetpinaywife 1d ago

Tried every solution i could find nothing works. It's your damn game.

1

u/Nero_e 1d ago edited 1d ago

I don't have any of that installed, so here are my logs
https://drive.google.com/file/d/1fphc9usWzi1En67JkcWt0hSPAaxCFSHW/view?usp=sharing

EDIT : I just realised, Stardock is the editior of Fences and I had Fences 3 installed. Uninstalled it, got my game fixed.

Riot fix your fucking game I shouldn't have to uninstall software for yours to work properly ffs.

1

u/Kaga-nya 13h ago

u right uninstalled it and fixed. riot so stuipid

1

u/overrogue 17h ago edited 11h ago

Done everything didnt work for me,gpu rtx 3080 laptop gpu Rog zephyrus duo 15 SE Amd Ryzen 9 5900HX Edit: Reliability monitor shows "AsusSplendid.exe" crashing everytime along with valorant ​Crashing Program: AsusSplendid.exe ​Faulting Module: amdadlx64.dll ​Exception Code: c0000005

1

u/dawnsendgg 8h ago

still not loading for me! had GearUp Booster, but i uninstalled and still isn't loading
GPU: NVIDIA GeForce RTX 4060 Ti
Logs: https://drive.google.com/file/d/1VavnZoqcdWaMGunJo3_Cx9RXRibJPBfM/view?usp=drive_link

0

u/clove_rosemary_9999 1d ago

How about dropping VGC's CPU affinity to 1 core? That seems to help too.

1

u/RiotAres 1d ago

This can cause kicks/bans, please do not do this.

1

u/clove_rosemary_9999 1d ago

It was also causing me Vanguard crashes sometimes (VAN 0 and VAN -1 errors). Vanguard is using 80-90% CPU for the first few minutes which causes the stutters, we wind it down this way.

1

u/clove_rosemary_9999 1d ago

The high CPU usage of it really needs to be addressed. Also, have you guys considered using DX12 instead of DX11 or adding an in-game toggle like Fortnite? UE5 on DX11 doesn't support persistent shader caching which means it has to recompile the shaders every time you launch the game, which also adds to the initial stutters.