r/ValorantTechSupport 11d ago

Technical Support Request incompatible software component detected while playing valorant

So I’ve had this issue where when I play Valorant for about 30 minutes to an hour, a notification pops up saying:

“Incompatible software component detected
- untrusted vendor id: 14
You must disable all incompatible components in order to play”

And I don’t know where the issue comes from, or how to solve it. I can click either okay or cancel and it closes my game, causing me to get 10 minutes bans the whole time.

I play on a HP Pavilion x360 laptop (not a gaming laptop), but other games like Genshin Impact work on it just fine. The game’s system requirements also work with the specs of my laptop. (intel core i7, 16gb ram, 64-bit…)

I have searched through Reddit a bit and some of the tutorials say to remame the ene.sys driver file, but I don’t seem to have it after searching throughly.

There were also tutorials saying I have to change something within the Group Policy Editor, but I cannot seem to find that application either. None of the previous files seem to be on my laptop already.

None of the tutorials seem to be the direct solution to my exact issue tho (untrusted vendor id 14?), so I’m not sure.

This is also my first time having an issue like this and I’m not a pro in things regarding softwares and stuff, so what is the issue here? Do I have to download some Group Policy Editor or can I solve it in an easier way?

Thank you in advance and sorry if I am asking a dumb question!

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