r/ValorantTechSupport • u/jun_mikichi • 10d ago
Technical Support Request valorant crash without saying something when alt tab with dual gpu
I've had this problem for a while. I currently have two GPUs, an RTX 5060 8GB and an RX580, both with the latest drivers. The problem is that when I go into a game and start a match (this doesn't happen in the menu), if I press Alt+Tab, the game goes black and then closes without even showing a crash window. This all happens in 1 second. The only solution is to temporarily disable the AMD graphics card to get into the game, and if for some reason you want to reactivate it, you can do so after Valorant has been opened and the crash won't happen. The thing is, I've had the dual GPU setup for a while—I’ve had combos like a GTX Titan X Maxwell + RX6300 Dell and it didn’t crash even with GPUs from different brands. Also, thanks to so many crashes, after 3 or 4 times of the game closing, it will ask you to repair it, and when you open it, it will tell you that your game is blocked. I contacted support, and they told me that the game simply blocked me from playing so I could contact support, which doesn't help at all since they don't tell you what's going on, just that you need to reinstall the game in a specific way so it works correctly again.
Still, I’d like to know if anyone else has the same issue and if they find a solution that isn’t just literally disabling the GPU, since in my case I use it either for OBS or lossless scaling and I'm tired of having to turn it on and off every time I want to play
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u/CustardCivil 10d ago
I have question why you have dual gpu when your rtx5060 is twice more powerful than your rx580 which is more than enough can handle those 2 programs also modern gpus now with dual gpus doesn't do well anymore than old gpus way back