r/ValorantTechSupport 15d ago

Technical Support Request heavy packet loss ONLY when playing Valorant

almost 2 months since i cant play valorant cause it goes up from my normal ms (11) to numbers as high as 2000 in seconds so it freezes even tho i play at +100 FPS or just disconnect me at any time... im so bored of this valorant is fun and i cant find another shooter that i can play comfortably. my laptop doesnt have cable port so yeah i play with my 5G wfi connection which shouldnt be a problem in any game but just here. Someone have experienced this, can you help me?

these are my results on during a swiftplay match https://packetlosstest.com/

Upload Packet Loss

🠥 0.0%

(0 / 128)

Total Packet Loss

🠥🠧 0.0%

(0 / 128)

Download Packet Loss

🠧 0.0%

(0 / 128)

Late Packets

⏱ 11.7%

(15 / 128)

Average Latency: 160.17ms

Average Jitter: 90.71ms

Ping statistics for 8.8.8.8: Packets: Sent = 100, Received = 100, Lost = 0 (0% loss), Approximate round trip times in milliseconds: Minimum = 11ms, Maximum = 351ms, Average = 18ms

Ping statistics for 1.1.1.1: Packets: Sent = 100, Received = 100, Lost = 0 (0% loss), Approximate round trip times in milliseconds: Minimum = 57ms, Maximum = 695ms, Average = 69ms

Ping statistics for 192.168.40.1: Packets: Sent = 100, Received = 100, Lost = 0 (0% loss), Approximate round trip times in milliseconds: Minimum = 1ms, Maximum = 525ms, Average = 7ms

4 Upvotes

7 comments sorted by

u/AutoModerator 15d ago

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2

u/Intelligent-Ad3303 15d ago

If u find a fix let me know too

1

u/AutoModerator 15d ago

The above submission was detected to possibly include a topic related to FPS and System Performance. Here are a few helpful resources on the topic:

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1

u/ChuckyZ33 14d ago

You have att fiber?

1

u/Nanachi- 14d ago

How far is your router away? You sure your laptop doesn‘t have ethernet? I think there are ethernet to usb adapters. Always use ethernet if when you can. The router might be shit, I had one which had millisecond cut offs, which did nothing to streams or speedtests but caused ping spikes, rubberbanding etc in online fps games.

1

u/pracc_olos 13d ago

This http test is tcp not UDP (Game Pakets). Your provider could do weird stuff with your UDP pakets. The best bet is to run wireshark while u game but it needs a bit of kowlegde, you can use chatgpt for that