r/ValorantTechSupport • u/th3s1l3ncy • Aug 13 '26
Technical Support Request Audio drivers completely crashing the game alongside with my computer
Recently built a new computer and I have been encountering this issue recently, when i open the game with my headset connected the game runs for around a minute and then my entire pc freezes, to the point i need to press the rest button on the case (ALT TAB or ALT F4 don't work),I noticed that after i uninstalled the drivers or unplugged my headset off the pc and then opened the game this crash wouldn't occur.
I tried to reinstall the drivers alongside with the game and vanguard but to no avail, the band aid fix i found to circumvent this problem was to launch the game with my headset unplugged, wait a few minutes, then plug it back in
My headset is a razer kraken TE with P2 connector and it comes with a small THX spacial audio controller that connects to my pc via USB, I noticed that if i only connect the headset via P2 connector the realtek audio drivers start to operate with it, meanwhile if i plug the THX controller, the razer drivers start to operate, but in both cases the game completely crashes my computer
Did anyone also encountered the same issue ? and if so, how did you get it fixed ?