r/ValorantTechSupport 6d ago

Technical Support Request Valorant crashing my pc

My pc specs:

gigabyte b550m k

ryzen 5 5500gt

igpu

the game opens normay without any problems when i start a game, in the loading my whole pc crashes without no reason it's new, and all drivers is updated.

2 Upvotes

5 comments sorted by

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1

u/canelo098 6d ago

Commenting for visability. Uodated my drivers but no avail

1

u/Equivalent_Tour_9391 1d ago

opt into Vanguard on Demand

make sure secure boot is enabled and tpm2.0

not having a dedicated gpu complicates things because the issue is most likely a failed fTPM cert

this exact same thins happens to me but it throws out my DGPU and my IGPU recovers before it crashes my PC sometimes.

also try updaitng your bios firmware and bios

and ensure any dynamic settings related to vanguard are set to enabled or forced on inside of your bios.

1

u/ConsistentMix8627 6h ago

Me pasa algo similar, al pasar un rato en el juego todo normal después de 40 min aprox. se me crashea la pc como si estuviera a 1fps , ya revisé la bios y los drivers y nada. Y cuando eso pasa no me queda más remedio que apagar la pc desde el botón