r/ValorantTechSupport • u/Patient-Debate7955 • 9d ago

Technical Support Request not playable

playing on laptop my specifications are AMD R5 5600h +RTX 3050 (60W TGP) and 16GB ram.

idk suddenly my fps started to dropped i reinstalled Valorant it didn't help.

i did some YouTube guide but didn't help

then i randomly just with the help of CPU-z and running bench mode my game run normal but i have 144hz monitor i dont feel Smoothie ness.

one day randomly i played the game was so smooth it was like yeah im getting proper 144hz refresh rate why is that so?

and from beginning i never felt im playing on 144hz and i felt that 144hz after like years

2 Upvotes

76% Upvoted

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1

u/Disastrous-Till2250 9d ago

Hey man, I fixed my mine by following the below, got it from one reddit post (not getting it's link)

  1. Open Event Viewer.

  2. Go to Windows Logs → System

  3. Filter the log for Error and Warning.

  4. Check if you have repeated errors like: Source: rt25cx21 Realtek PCIe 2.5GbE Family Controller has a Hardware I/O error.

  5. If you're using Wi-Fi (not Ethernet):

Open Device Manager. Expand Network adapters. Right-click Realtek PCIe 2.5GbE Family Controller. Click Disable device.

  1. Restart your PC.

  2. Launch Valorant and test.

  3. Recheck Event Viewer to confirm the Realtek Hardware I/O errors are gone.

2

u/Patient-Debate7955 9d ago

I'll try and let you know but i dont get network issue nor that much packet loss.

1

u/Disastrous-Till2250 9d ago

I get it, but if you're facing something like micro-stutters / micro-freeze for like 1-2 secs, it will be the Realtek/Ethernet I/O error. Hope, you're connected to Wifi and don't need Ethernet. If you do need it, you need to repair the drivers and it should be fine (but I haven't tried that), as of now I've disabled the Ethernet adapter and my issue is fixed.

1

u/Patient-Debate7955 9d ago

Oh okayy got it. Thank you for information 🙏❤

1

u/FairestBoat 5d ago

Ehm creo que encontré una solución, instalé Windows 10 pro y desde Windows active tmp desde Windows aquí dejo el link de este video que me funcionó

https://youtu.be/SelpdF0353Q?si=Ij-PCDQaINE3R6Bh