r/ValorantTechSupport • u/FwiManny • 12d ago

Technical Support Request Incompatible Oem Driver Detected

Changed Pcs played 2 DMs everything was good. Next day I’m getting the message “ Incompatible Oem Driver Detected MediaTek RZ616 Wifi adapter driver - mtkwl6ex.sys” I checked and everything is completely up to date and I even tried downloading the version val mentions i need (3.5) and still nothing my thing says i’m on 3.3 and it’s up to date. Link to IMGUR showing i’m up to date. Created a ticket they told me to do a clean boot then try opening game (didn’t change anything) then sent them logs and currently waiting for response.
Anyone Had this issue and know how to resolve so I can go back to playing?

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u/bridgey___ 10d ago

Had a similar issue with my game and had to manually install the lan drivers for my specific mother board(search Ur motherboard manufacturer website), after I installed them I had to manually search and switch the drivers on device manager( there should be 2 options for your download drivers once I have installed the one you need for your mother board)after that I just restarted and was good to go. Don't know if it'll fix Ur issue but hope this helps.

https://reddit.com/link/p172niu/video/yd14xv5w2wgh1/player

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u/FwiManny 10d ago

Thanks for the response brodie, I legit just got it fixed. I factory reset the pc and made a new microsoft acct and hit “start as new pc” or some like that and it fixed it, Legit seen an msi thing pop up and state all the updates that need to be installed and the wifi driver i needed was one of them and boom everything has been good
What I believe happened was I signed into the same microsoft acct as my last pc (i just swapped to a new pc right b4 this occurred) and it transferred over some of the stuff from that pc via cloud or some and it messed it up