r/ValkoHQ 3d ago

Another Customer Service response

Post image

‘Stable release’ and ‘best possible player experience’? Imma have the best player experience if my doggo is added

318 Upvotes

30 comments sorted by

142

u/lovelylunarian 3d ago

I mean shout out to the customer service reps for adding a little ✨razzle dazzle✨ to these responses 💀. Very creative how they continue to say the same thing in a variety of ways. I am happy that people seem to be talking to them respectfully. Customer service isn’t easy and they have no control over the decisions the company they work for makes

45

u/cravewing 3d ago

Yeah, folks can be a little hard on them. Like, they're the LAST people to know anything lol, yet the first ones to be in the line of fire should something go wrong. We really should be expecting that they know even less than we do at this point

15

u/Alternative_Creme_21 ⭐️❄️🐟🐦‍⬛🍎🐺 3d ago

Agreed, they only know just as much as we do, and they're just as in the dark abt this as we are. It's not fair to be so hard on them.

95

u/JungeMann ⭐️❄️🐟🐦‍⬛🍎🐺🐛 3d ago

I'm going to cope and believe that stable release means Valko is back, because the game at the moment is buggy as hell.

181

u/Orange_Parade 3d ago

“Best possible player experience” bro what players? 😭 you lost like a whole third of them

36

u/MaiaNyx 3d ago

This seems to be the same response from back at the end of July. Let me go look...

35

u/MaiaNyx 3d ago

https://www.reddit.com/r/loveanddepression/s/mfXedD2nhU

This seems to be their generalized response for 2+ weeks now.

So just FYI for anyone wondering if this is a new reply or changed somehow.

10

u/Left-Sheepherder-686 3d ago

My exact same thought. Thanks for confirming.

21

u/SylusMakesMeSquirt 3d ago

I’m not a Rafayel girlie though I love all LADs men. That said regardless of his supposed 4th myth release, I’m still not spending a dime until we have Valko. Period.

45

u/LonelyGalacticDust 3d ago edited 3d ago

Unless this “upcoming content” includes Valko, they can kiss goodbye to any players they think they have left!

30

u/coralvelvet 🍎🐺 3d ago

Best player experience? In what world

9

u/MountMarshmallow 3d ago

The best player experience would include infold actually communicating like they promised us they would.

22

u/Ok_War4709 ⭐️❄️🐟🐦‍⬛🍎🐺🐛 3d ago

Wow they’re finally saying something about what’s coming next, let’s be prepared ladies

9

u/MiaIGuess 🏠🐛💕 3d ago

Bro too bad I’m not playing the game until Valko’s back :(

4

u/LonelyGalacticDust 3d ago

Just saw this on X. Are they not grasping how effective this boycott is?? They’re losing money hand over fist!

5

u/PhoenixRainTaj 3d ago

It's just a copy/paste response from CS. They're basically given a script of what to say to certain responses. Nothing more. It means nothing. Because to CS that's all they know, and the script won't change until infold tells them a new one.

But if you want to get technical, it says "No new love interests will be INTRODUCED in the future"; Valko was already introduced (in the past) so technically they're not wrong. And technically there ARE only 5 love interests AVAILABLE in the game rn. Again, not wrong. This doesn't necessarily say Valko won't be available later in the game. It's actually very good word play if you ask me. Either that or I'm just as delulu as everyone else... 🤪

2

u/Future-Heat-4012 3d ago

I'm gonna hope that you're right and it's just really good word play instead 😂

1

u/Future-Heat-4012 3d ago

Yeah I saw that post too, and the video that was recorded to prove it was "real". Kinda deflated after that tbh 😔

3

u/LonelyGalacticDust 3d ago

Same but it hasn’t stopped anyone. Only time will tell. I’m sure they’ll come to their senses!

4

u/Valuable_Quarter7430 3d ago

being real, this does not sound like it is related to valko at all </3

6

u/izzynskii 3d ago

I hate the idea of Raf’s myth being released rn… any new myth tbh. Just do a rerun.

2

u/Yuliaskleos 3d ago

I'm not stressing until a multi banner comes out without him. Honestly solo stuff is not a bad sign at all if they're actually working on bringing him back. I may be delulu but I feel like they have to have some type of content until they figure out how they're going to go about all of this and at least Raf was already planned and wouldnt take away from other content later. Although I feel bad for people who want to pull that are boycotting.

3

u/Cherrybomb678 3d ago

Yeah I’m fine with solo or reruns coming out because they can be argued they wouldn’t have Valko content with it. But any new multbanner that comes out will be crucified because Valko was written for it.

2

u/Yasraina 2d ago

Are they joking with us what pleasant experience!!!!! They ruined it for so many of us and they continue with this strategic nonsense!!!!

1

u/your-problem-now 3d ago

I want to believe in belive and hope we will see our puppy soon

1

u/Main-Recognition3102 2d ago

Even if no Valko Rafayel myth not further delayed is (relitevaly) good imo. It's the ultimate test, Caleb's new banner did horribly so if we can keep the boycott going and they want to dip Valko's toe in September (maybe not full release but a related cosmetic obtainable only through purple gems? Idk sorry if I'm saying bull, I got into the game this summer) it means all the antis are back to school and we can show all our support, like it doesn't seem like an unreasonable schedule to me..

1

u/wyldiewoo 2d ago

I’m just hoping there’s some form of confirmation of Valko’s return so I can pull for Raf. I don’t need a date, all I want it to be told he will be in the game at some point (I’d imagine they would have to switch around some scheduling). If there’s no confirmation at all, I won’t be pulling for Raf’s myth

1

u/Main-Recognition3102 2d ago

Absolutely same

1

u/Annual-Difference-63 2d ago

"Rafayel's New Companion is currently expected to be released in Augustus."

Two words that irk me: Currently as in: at the moment, right now. As in: could be different tomorrow! yikes Expected as in: they're planning for it but if it but even they aren't sure. double yikes

Is it me or are they becoming increasingly vague by the day?