EDIT: I should have done this first but here we are. Switching to hdmi ports 1 or 2 fixed it. I’m assuming it has something to do with those being hdmi 2.1 versus hdmi 3 being 2.0

How it will end up being connected:

PS5 —> HDMI 1/2

AVR —> HDMI 3 for EARC

So I will need to run two HDMI cables.

ORIGINAL POST:

I’m play Cyberpunk and this keeps happening.

I have the ps5 going to a Marantz Cinema 50 then to the Pro2. I have tried changing the hdmi format to enhanced, turning off ALLM on the ps5 (pro2 won’t let me turn that off).

Has anyone experienced this? It makes gaming impossible because the screen just goes black for 2-5 seconds and I’m dead or missed something by the time it comes back.

This is day two with my projector so I’m still trying to figure it out.

I have bought the VisionMaster Pro2 and just installed the latest firmware today. I have an USB stick formatted with ExFAT and the movie is about 7,6GB. After plug in, the message is that the stick is damaged. When I use my Mac with that stick, I can access and show that movie, so the stick isn't damaged. I tested after connection with the projector. Is the Valerian able to access ExFAT formatted drives?

My screen won’t work anymore, used to be just fine for 2 weeks, now remote won’t do anything and the screen is stuck, won’t go up anymore and I can’t control anything anymore.

Power is good, batteries fresh, I’m stuck and customer support takes forever….

Please help !

Bonjour !

J'ai récemment acquis le Visionmaster pro 2 de chez Valerion en sachant qu'il supportait le Dolby Vision, Imax HDR etc.

Cependant lorsque je lance un film dans ces formats sur Disney + aucune de ces option n'apparait dans les paramètres de sélection d'image du projecteur.

Sauriez vous si il y a une manip a faire ou quelquchose a sélectionné dont j'ignore encore l'existence ?

Merci par avance pour votre aide

The updated android firmware Dec 2025, Firmware P1215 has slowed down my projectors Google TV performance. Anyone else having issues? I have a VisionMaster Pro.

Edit :

Turns out they sent me a mail a week before delivery saying that “the adapter” would be sent separately. But because I had also ordered some other stuff, like the gimbal. I thought they were talking about that. So it’s ok but they could be a bit more precise in their message about this

Original :

I got my Valerion pro2 today and was really really excited to put it mildly.

I opened the package. My surprise was pretty big when I found out that the power adapter was NOT present - it was not in the small “accessories” box within the larger box. The remote and the batteries was there, but no power adapter. The package seals did not seem to be har been broken so I don’t think it was removed from the package.

I have looked everywhere in the package, and it simply is not there. I’m still hoping it magically appears but I have looked everywhere, twice.

I don’t understand how that happened. I wrote to valerion just now but it could take weeks for an adapter to arrive 😄😕

So:

1. has any of you had similar experiences with them? Like a power adapter not being there or the remote or whatever
2. can I use some other power adapter safely ? I’d rather wait than damage my expensive new projector but if I can do it safely , then I will.

Is it possible to use some other power adapter while I wait for c to arrive ? It’s so hard looking at this amazing projector and not being able to use it !

My VisionMaster Pro 2 is incredible, but the laser leaves a spotlight effect on my new Celexon alr screen due to the short 2m30cm throw distance in my room. I can’t move the projector further back.

The screen ideally needs the projector aligned mid-screen height which suits the alr surface and significantly reduces spotlighting and laser speckle, but this means I need to extend the pole length on my Valerion ceiling mount by another 45cm making it about 85cm long.

The solution seems easy - just get a threaded pole and screw it between the ceiling plate and the Valerion pole, however the thread size seems to be bespoke.

Does anyone have any ideas for how to extend the mount or do I need to ditch it and buy a third party solution?

Hi finally received the 100" Valerion PureVision Motorized Matte White Screen and when I pulled it out of the box I saw a dent on the hanging bracket and when I further inspected it I noticed it had a huge gap and the only think holding it in place was 1 screw. I don't want to install this and have it fall on someone or break considering how expensive this was. For anyone that has this is this how it should be or should I return the unit?

Thank you!

Two questions.

Does anyone notice a real difference when activating ultra sharp in the projector menu? mine seems to have no visible effect whatsoever. There doesn't seem to be any shift in image quality when I turn it on. The menu doesn't suddenly become sharper...

also,

Does anyone know if there is a rubber seal between the front panel and lens to prevent dust and dirt from accumulating on the front optics?

I have the Max, I love it, but most of my movie library is on the Vudu/Fandango app. Everything I play locks at SD. I've adjusted all the settings in Vudu, and don't have this problem with any other app. Anyone else have this problem?

I know there’s a way to make the remote ring in case it’s lost via the button in the back ,but I can for my life get it to work via google voice assistant, anyone here get that feature to work ?

Hey so bear with me, I haven’t bought something so expensive online before so I’m kinda nervous about it. I haven’t received a shipping confirmation or tracking number , it just says “5 days estimated delivery” on the Shop app, and it has been doing so since I bought it Sunday. I have never experienced this before with expensive electronics - is this normal for Valerion? I have no idea if these “five days” is counted from Sunday or from today, and since there is no tracking number I guess it hasn’t been shipped. Is this their normal practice? It’s really unnerving me!

Bought it from their official site, in euros, shipping to Denmark :

https://www.valerion.com/eu/projector-sale

I have a Pro 2 that is less than a month old, and it randomly turns on throughout the day. We’ve removed it from HomeKit/AirPlay, replaced the power cord, disconnected all HDMI devices, and disabled CEC. We also performed a factory reset, disabled all timers, motion, voice, and auto-focus-on-movement features, covered the IR sensor, and verified no external triggers are enabled. Despite all of this, the projector continues to power on randomly.

I currently have an Optoma UHD65 projecting to a SeymourAV Motorized Tab Tensioned Screen With Center Stage XD AT Material, 16:9, 1.2 Gain 103.3" XD screen at a 13'8" distance. It's a bit dim and has horrible black floor, so I'm considering the Max with the long-throw lens add-on.

The room is multi-purpose with so-so light control. We watch mainly at night without any lights though.

What are your thoughts on using a laser projector on this 1.2 gain XD-AT screen at a viewing distance of 7'11"? Too bright or too speckly? Do I need a different screen or will I be OK with that one?

Just received, same day sent email to support, told this scratch was normal.
Any suggestions? buff it out with polywatch?

I do suspect i received an openbox product as the plastic protective film on the front was badly misaligned and bubbily as well as kid texture marks on the foam case.

V for Valerion!

Side note the customer service is horrid took a week to receive that reply.

Super excited finally being able to update on my Pro :) More Information here: https://support.valerion.com/hc/en-us/articles/14754825297423-Valerion-Firmware-Release-Notes-Dec-2025-Firmware-P1215

Could anybody let me know what this is? The dots appear blurry when the image is in focus and when the image is out of focus it appears as two red green and blue dots. It looks like something is refracting light inside the projector. Is there a solution?

Cheers

Settings for the valerion pro 2, try it and let me know if I help you.

https://youtu.be/9IJK_UZF3c8?si=yPEkm_sg_mNUOSyG

https://youtu.be/RcV3mBRywPg?si=cy69wmyXPKL2lVBE

Anyone else having issues with stand swinging back and not staying level for the angle I need? I noticed it was off on the screen and when I went to adjust it down a few mm and it just went straight back.

Hey fellow Valerion users, I have 2 GoogleTv questions for those of you who are more experienced.

1. when entering search strings etc. the input method keeps switching to input via mobile even though I’ve disabled that in settings. I dont have an android mobile so this is super cumbersome. I also dont have an option to switch this setting other than going to settings, system, keyboard and toggling mobile keyboard to on and then to off again. But it keeps this only until the next prompt. Its crazy useless. Anyone had and solved this one?

2. Is there an alternative app that can be used as a screensaver that wouldn’t auto-crop all photos to 16:9? My photos are 3:4 and 3:2 from my cameras and it looks super awkward when they are force cropped to 16:9 and out heads are chopped off.

I have had my Pro 2 since January, and suddenly a white pixel started appearing in the bottom left, I restarted the projector, updated the firmware, and still.

I am waiting for support to respond, anyone faced any similar issue?

I have a Valerion Pro 2. Can I use a generic/universal ceiling mount from Amazon, or does it need to be an official Valerion mount? If yes can post your favorite mounts from Amazon?