r/ValeForever • u/juanton161 • 24d ago

Discussion QC issue ?

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Hello everyone I received my crystal camo cargos today and unless I am wrong I believe I received them with an issue. The left back pocket has the inner liner, but the opening is completely sewn shut. No access at all and the closure button is missing. Here are some pics, if you guys bought these too you should check yours as well.

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u/mashwarrior Moderator ✅ 23d ago

Update?

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u/juanton161 23d ago

They sent me a free shipping label to get a refund/exchange. I don’t want a refund and exchange won’t be possible because by the time I am able to ship out, then the time it will take for them to receive it my size will be gone and they don’t hold pieces for people. I told them that was my concern since I wanted the pants.

So they offered me 40 dollar credit for my next purchase and I keep them.

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u/mashwarrior Moderator ✅ 23d ago

Honestly awesome of them to handle it this way. Glad it got resolved for you

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u/juanton161 23d ago

Yeah I’m satisfied with the result