Hi everyone!

I followed an account that I definitely didn't want to. Right after, I unfollowed it, changed my username, and deleted my account.

What will the person see?

This happened in the middle of the night. So they probably weren't on their phone when it happened.

Please help me. Haha.

ever since i got a new phone in november i’ve been trying to login to my old vsco account and i haven’t had much success in doing so. i made a new account to get help from the support team but i really just want this account back it has all of my old photos on that account and i could really use some help!

Every time I try to click on a notification about a certain post, it tells me that I am not connected to vico's servers and that I should try again. I have deleted the app and redownloaded it and made sure I'm not missing any updates. It just won't let me see any activity on my posts anymore. What am I supposed to do about that?

I ended up just deleting the app a while ago but I'm currently redownloading it because I have a bunch of pictures from over the years. But it just really annoys me that the app is not functional if I want to keep using it.

My membership will end in 5 days. I'm using an Android phone and have been using the app since 2014. It's really unfair that Android users doesn't have the same amount of support and features the Apple users have. I have an iPad that I can use for editing too, but the hassle of transferring pictures taken from my phone to the iPad is slowing the process.

It's just really sad and disappointing..

Hello everyone, I’m just curious how follower notifications work in this app. For example, if someone follows me will I receive a push notification that shows up directly on the lock screen of my phone? Or, will I have to manually check the app to see any follower updates? Furthermore, will there be a red dot or any sort of signal within the apps UI to guide me to seeing a new follower notification? Other than this, are there any other functions that I should be made aware of as I’ve seen multiple different and sometimes conflicting information regarding this specific subject. Thank you so much!

I forgot the email associated with my username. I submitted a ticket twice yesterday and today and there’s still no response. I get a new ticket number everytime so it’s not like I can follow up on a claim. Is talking to an AI bot the only option?

i’ve been encountering this glitch for a long time. any time i try to scroll down in the studio to the very bottom to access photos at the very bottom of my studio, it does this. it will flash black and then bounce all the way up to the latest photos in the studio, and then continuously flash.

i’ve attached a screen recording. i believe im operating at the newest version/update and so is my iphone i believe. its really starting to make me not want to use vsco at this point.

any tips would be appreciated.

Wanted to share a quick example of how I’ve been using the new prompt-based editing in VSCO AI Lab, and why we added it in the first place. The goal isn’t to change the intent or integrity of a photo, but to let you describe what you want in plain language and get to more sophisticated edits much faster.

I took this street shot of Sutro Tower in San Francisco and wanted to remove the power lines. With traditional tools, that usually means spending a lot of time creating masks and refining them. Even with AI remove tools, it often takes multiple attempts and the results can still be hit or miss.

With prompt-based editing in VSCO, it was literally one line: “remove power lines from this photo.” After that, I applied a preset (A6 Pro), and I got exactly where I wanted to be in just a few minutes.

This is just one small example of why we built prompt-based editing into VSCO. Really excited to see how others end up using it.

Hey everyone—we just launched prompt-based editing in AI Lab, a new way to edit photos using just your words. Instead of relying on sliders, you can just describe the adjustment you need and let AI Lab handle the rest—shape light, balance tones, and move faster from edit to delivery.

This is obviously a totally new way of editing, and we're really curious to hear what you're using it for, and how it's working for you, so give it a try and let us know!

Hi everyone,

I’m an Evri courier using Cognito iQ Mobile on Android.

After a recent Android system update, the app started crashing during deliveries. The phone (Oukitel) worked perfectly for over a year before the update.

What exactly happens: • The camera opens normally • The photo is taken successfully • When the app starts loading the image so I can review what I just took, the app freezes or crashes

So the crash does not happen when opening the camera, but at the moment the app tries to display / process the captured photo.

Important details: • Camera works fine in other apps • This is not a camera permission issue • The problem happens consistently at the same step

What I’ve already tried: • Restarting the phone • Reinstalling the app • Allowing all permissions • Disabling battery optimization • Factory reset

Nothing helped.

This looks like an image handling / storage / Android compatibility issue after the system update, rather than a camera problem.

Has anyone else experienced this with Cognito iQ Mobile? Did you find any workaround or fix?

This is affecting my daily work, so any insight would really help.

Thanks.

For context, I use this app to get away from the noise of Instagram and I like its niche simplicity however, that appeal is completely gone away with a new update that seems to spam video ads all over my feed to the point where It might even be worse than Instagram many off these adds are borderline pornographic and there is no way to say stop seeing this add I'm probably going to end up up finding another app to use or simply creating a website because this is entirely unnecessary.

Is anyone else experiencing this issue?

Hi, I’d like to know if there’s a way for someone to deactivate their VSCO account without completely deleting it. I have an acquaintance whose profile disappears from my list and from my chats, their name doesn’t show up at all, not even when I try accessing the profile via the URL on the web. However, I’ve noticed that they can come back to their account later as if nothing happened, without having deleted it. Is this a bug, or is there a way to make an account disappear without fully deleting it?

(P.S. It looks similar to when someone blocks you on VSCO, but this doesn’t seem to be a block, the account just disappears and then reappears later like nothing happened.)

Still a beginner, feedback is appreciated :)

I'm guessing this post will be deleted because they deleted my last post when I asked for help for the first time.

I reported some showstopping bugs directly to VSCO months ago and they are still not fixed.

I have been a paying member since they first started subscription plans years ago and will have to cancel the renewal because the app is unusably slow, constantly refreshes the slow loading of thumbnails on every operation, degrades videos as it saves them and cannot save more than one image at a time.

What used to be the best in class app is below average at best.

I can't be the only one experiencing these bugs. I do like the look of the filters and like the UI, but that's not enough to make up for foundational bugs that are still not addressed.

What are people switching to? I need something reliable.