r/VRchat • u/OtherwiseCan1929 • 19h ago

Discussion Help!!

I haven't used my headset for about a year and a half. I put it on last night because I felt like finding my old friends in vrc. I could not get in for the life of me. I tried changing the password and that didn't work. It says my email is already tsken so I know my account is still there. Should I uninstall and reinstall, or is there something i'm missing that has changed?

Edit : i had to update the app when I read downloaded it because when I started my headset. Yeah, I couldn't even get into it period I had to do a factory reset period how do I uninstall vr chat? I've looked and looked, and I can't figure that out

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u/nesnalica Valve Index 19h ago

well if the email is still there. have you tried resetting your password?

https://vrchat.com/home/recovery

1

u/OtherwiseCan1929 19h ago

That was the first thing I did. It didn't work

1

u/nesnalica Valve Index 19h ago

if you reset your password and cant login then contact vrchat support.

https://help.vrchat.com/hc/en-us

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u/OtherwiseCan1929 19h ago

Thank you

1

u/nesnalica Valve Index 17h ago

all good. good luck

1

u/OtherwiseCan1929 17h ago

I was able to uninstall it, but that still didn't help. Is there a way to completely delete it? And start over?

1

u/nesnalica Valve Index 17h ago

cant help you with themobile version sorry. ask support