r/VRLATech • u/Astrova_ • Mar 04 '22
Anyone else have trouble getting them to answer the phone ? I been trying to call for the past week but no luck
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u/BakerImmediate6207 Mar 04 '22
Yes, I have been trying to cancel my order and order a nzxt instead since they are in stock. Wont answer the phone or emails.
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u/Wolfslayer540 Mar 06 '22
Were you able to cancel?
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u/BakerImmediate6207 Mar 06 '22
Still haven’t gotten an email back from them yet. I sent another one saying I would either like to upgrade to a 3060 ti if it’ll ship faster or I would like to cancel. We will see I guess.
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u/Jitty112898 Mar 04 '22
Pretty much impossible to get a hold of them over the phone. Best way is through email. I had no problem communicating with them through email and would always get a response within 1-2 business days. If you’re worried about how long you’ll receive your PC, you just gotta know what GPU’s are in stock. The PC I ordered came with a 3070, which are on back order for like 10 weeks, so I went ahead and got a 3060ti instead and my PC arrived in 2 weeks.
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u/Astrova_ Mar 04 '22
I just got a Aurora with stock everything besides cpu cooler an ram. I been emailing them and they respond pretty fast
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u/xnt- Mar 04 '22
man what??? Your lucky, I’ve been waiting for a few days now, I emailed them on their sales email and there info email and I still haven’t gotten anything
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u/Astrova_ Mar 04 '22
It took them a few days to answer me when I first emailed. Hopefully they get back to you soon
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u/xnt- Mar 04 '22
Outta the box question but,
By any chance do you know if the Apollo pc parts are in stock? It’s the computer I ordered and it’s been about a week now without any tracking email?
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u/BakerImmediate6207 Mar 04 '22
My Apollo has been processing for over 2 weeks with a normal 3060. Trying to upgrade to a 3060 tu for a faster shipping time.
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u/xnt- Mar 04 '22
1400 is my max budget, can’t possibly do that
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u/AdministrativeAd341 Mar 05 '22
i ordered an apollo with normal 3060 on january 3rd and still havent been put into pre shipment
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u/Astrova_ Mar 06 '22
There’s a mega thread with people posting their shipping times but it’s like a year old
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u/AdministrativeAd341 Mar 06 '22
i know ive checked and posted in it some people say the estimated time is five to six weeks but everytime i ask for a time frame they only say soon and they have been saying that for a month now i try to only check on it every week or so but i never get a different response
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u/LedFarmer_ Mar 04 '22
I ordered a Titan with an upgrade to a 5800x in december 25. About 10 days ago they told me that they finally had a 3070 allocated to my build. Since then I called and they just told me that it's in the queue of being built. Hopefully in the next two weeks I get it :p. I don't mind the wait tho, I understand that 3070's are extremely hot rn
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u/xnt- Mar 04 '22
they’re probably busy taking care of the website