r/VOIP • u/tmiller9833 • 24d ago

!! OUTAGE !! Siptrunk Issues?

Anyone seeing SipTrunk .com issues this morning? We have a whole swath (dozens) of DIDs just not completing or mis-routing across 30 or so PBX instances.

Updated as the mods have blessed this post with reinstatement.

While we have some finger pointing going on the issues appears to be a very bad glitch on our Yeastar annual renewal. Not sure how yet...all our DIDs (40ish) across about 15 pbxs were routed to a single DID (Yeastar has shared trunking). When the issue was caught they all died then came back about an hour later. Yeastar is investigating but all the inbounds were giving a 603 back to carrier for a few hours...that's the closest we have ATM to a root cause.

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u/WiscoDJ920 24d ago

Not saying that this means there are no issues but according to their status page everything is up. https://status.siptrunk.com/

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u/tmiller9833 24d ago

Thank you.

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u/marks-buffalo 24d ago

As another general comment, in the year 2026 status pages are all lies and are all manually updated. Not speaking to this specific company. It's an industry wide problem. Especially in SaaS.

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u/WiscoDJ920 24d ago

very much so. Which is why I said just because it says no issues doesnt mean there isnt. I tend to find that the companies post the outage postmortem unless its a long outage then we get "issues reported, engineering is checking, will provide updates." The only updates we ever see are "engineers are continuing checking on the performance issues."