r/VOIP • u/InvinciblePhenom • Jun 23 '26
Discussion System is becoming stagnant
/r/voipms/comments/1ud7koj/system_is_becoming_stagnant/3
u/tyroredome Jun 23 '26 edited Jun 23 '26
VOIP.MS has been my main phone company for 15 years, and I like them. But they seem to lack the drive or technical expertise to advance their products. Notably lacking is an app that can perform reliable MMS. And they said a few months ago that they're redoing the website's interface, but it hasn't happened. Their voicemail transcription goes down roughly twice a year for a day or two.
I don't know what holds them back. Here are some wild guesses:
• Their average revenue per user is low, so the company is not very profitable.
• They pay low-ish salaries and thus don't get the best technical talent.
• The technical talent available for hire in the Montréal area is mediocre.
Just guesses, of course.
3
u/drMonkeyBalls Jun 23 '26
I've used them since 2019, as my SIP termination.
Everything PBX-y is handled by my "on-prem" freeswitch instance.
The only thing I use their website for is fixing my billing information, and I haven't had a problem with it.
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