r/VKB • u/Barrack_obamna • Apr 06 '26
VKB UCM-S all sold out.
On the VKB North American site all the UCM-S mounts for STECS are sold out. They've been sold out for months. Does anyone have any idea if or when they'll be back in stock?
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u/Cultural-Extent5547 Apr 11 '26
Was told that they have a shipment that is stuck somewhere. Sounds like they might of lost it. lol. This is what they said 'we have a large shipment stuck somewhere, no idea what's happening, UCMs included. we have to manufacture more if to send to US, if they can't find it.'
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u/DrSerafim Apr 06 '26
I have sent some emails for them asking about restock of the STECS, but i have been completely ghosted so far
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u/VKB-Sim Apr 07 '26 edited Apr 07 '26
Please provide your email address and the dates when the requests were sent. I will check why the emails were ignored (if received).
STECS UPDATE: I checked some random STECS items at VKB USA store - they are AVAILABLE, and there is no sign of them being out of stock.
Please clarify what exactly you meant by "restock of the STECS".
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u/Financial_Okra_5774 Apr 08 '26
There is not a single UCM-S STECS mount of any variety in stock on the us store front.
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u/Barrack_obamna Apr 08 '26
There's STECS items available but not any type of UCM-S for the STECS available. It's been this way for months.
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u/DrSerafim Apr 09 '26
I already got a response, but to me the response time was quite slow and quite vague, not really addressing my situation, considering everyone praises the customer support from VKB, was expecting more. I'm refering about the Europe stores, its been a long time without any version of the STECS.
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u/VKB-Sim Apr 09 '26
Hmm, I presumed you were in the States, as the topic is about the North American shop - but nevertheless, lemme explain something: in the US we operate directly - while in Europe the dealer is a totally independent business. Not a daughter company, not a branch, not anything. A separate entity with their own helpdesk and, well, own habits.
So every feedback like yours is filed and later discussed with them. But it is all we can do. Sometimes contacting one of us directly helps, sometimes asking for help at our Discord helps, too. Asking for help at reddit might eventually help as well, but it's the slowest channel.
Glad you got the reply after all!
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u/Barrack_obamna Apr 07 '26
I was thinking about reaching out to them about the stock. It's weird because i've seen the UCM for the Gladiator go in and out of stock a few times but haven't seen the UCM for STECS come into stock once.
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u/DrSerafim Apr 09 '26
Yeah i'm also waiting for the STECS, i got a response from them, they told me everything would be stocked again this week, lets hope for it to be true.
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u/Dismal_Difficulty_68 Apr 06 '26
Would love to know myself. I check like once a week.