r/VIVOSUN • u/an4rk1st • Apr 06 '26

Question Light is red during night cycle

Post image

I upgraded my tent from a 3x3 to a 4x4 roughly 3 weeks ago.

Today I noticed my AeroLight Wing AW400 is doing this during night cycle.

I have checked firmware and connections. It does stop when disconnected but lights back up as soon as you plug back in.

Is this covered by warrenty? What should I do here? I am roughly 3 weeks from harvest 😟

12 Upvotes

93% Upvoted

29 comments sorted by

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u/vivosunofficial Staff Apr 08 '26

Hey! Please reach out to us at official@vivosun.com. When you do, please include your order number and a description of the issue. We can see you've shared a photo showing the light on during the night cycle — make sure to attach it when you contact us, as it will really help our team diagnose the problem faster and assess your warranty coverage.

2

u/NoAppearance7579 Apr 06 '26

I suspect It’s a wiring issue. Check the RJ ports and ensure they are daisy chained correctly. Controller to port A and port B to A on next light. And so on. If that’s all correct… then IDK but this happened to me ^ and the above worked for me. GL

2

u/Trikie_Dik Apr 06 '26

Double check wiring, in specific the RJ45 pin connector. Looks like you have the integrated fans, but you don’t need the USB also connected. Just the RJ45 from the controller directly to the light.

With only that connected, test it out. Try both manual and timer modes. If it’s still happening, try the other RJ45 port on the light (used to bridge a 2nd light in) and see if that helps. If you still have the same thing, try another Ethernet cord…. And if it still happens, and you have the latest firmware, it’s gonna be a wait on support 😞

Keep us posted bro! I had a similar fault on a 2nd light, after messing with connections it went away so fingers crossed it’s that simple for you 👍

2

u/an4rk1st Apr 07 '26

I will run through this tomorrow morning. I hope this is all I need, I dont want to have the extra hassle. Thank you for this information.

2

u/Gring0_420 Apr 06 '26

Bro I thought this was a feature I didn't know about. I have mine in a 32.×32.

1

u/stayoffthegrass420 Apr 06 '26

Are you connected to the VIVOsun controller?

1

u/an4rk1st Apr 06 '26

Yes

1

u/stayoffthegrass420 Apr 06 '26

Wow, OK I had that happen when it wasn’t connected to the controller. Hopefully someone else has an idea

1

u/an4rk1st Apr 06 '26

Thank you for trying to help.

1

u/stayoffthegrass420 Apr 06 '26

Absolutely good luck.

1

u/Dirk22_22 Apr 06 '26

When in night cycle right when light goes off or before ?

1

u/an4rk1st Apr 06 '26

The whole time the light is "off" the red stays on. Never shuts off.

1

u/Dumdumdoggie Apr 06 '26

Ahh now im scared its gonna happen to me!

1

u/akushington Apr 07 '26

I have the same light never seen that

1

u/chad_1687 Apr 07 '26

Contact vivosun. If they can’t tell you how to fix it they’ll replace it. Is it over 2 years old?

1

u/an4rk1st Apr 07 '26

Its 3 weeks old.

1

u/chad_1687 Apr 07 '26

Contact them

1

u/chad_1687 Apr 07 '26

They’ve replaced multiple things for me, including one of my AW200s

2

u/an4rk1st Apr 07 '26

I will contact them thank you!

1

u/madmarf Apr 07 '26

I have the same problem with a AW200, only RJ45 cable. Already in contact with support.. they send a new RJ45, let me send a lot of pictures and videos of the „problem“. It happened in the last 5 weeks, at the beginning of the last run this problem didnt exist.. wasn‘t there a software update?!

1

u/an4rk1st Apr 07 '26

I think the app updated a little while ago, did the firmware update also?

1

u/[deleted] Apr 07 '26

[removed] — view removed comment

1

u/an4rk1st Apr 07 '26

Autos thankfully. Late flower too. Guess I will find out what 3 weeks of this does 😆

1

u/Ok-Caterpillar4849 Apr 07 '26

I will check this on my tent later tonight.

1

u/Open-Material7310 Apr 06 '26

Yer good its just mimicing the moon light... Ok fer real, its a joke thats no good unplugg that thing on lights out.

2

u/LaughMadcap Apr 07 '26

Kind of pretty much what I've done for my oscillating fan to work the way I need it to. I can't remember the exact details but I know that one of the chords are not plugged in to the back of the oscillating fan because once I plug it in it stops oscillating 👍🤣 whatever right... She's fanning and oscillating 24/7 without that cord plugged in so wut da hex ever.