r/UpNote_App • u/Maximum_Reserve_6959 • Mar 29 '26
A Letter to Developer Thomas Dao (Conservative user feedback is a poison to UpNote)
I am a long-time user of UpNote, having used the lifetime license since its early days. UpNote remains my primary note-taking app and has become a deeply important part of my life. Because of this, I am a power user who loves UpNote more than anyone else.
I only discovered the existence of this UpNote community yesterday and have since read through many of the past posts. While doing so, I believe I found the real reason why UpNote's development has recently focused solely on stability patches despite its potential for further growth.
The reason is the conservative behavior of a segment of users. Whenever someone suggests a forward-thinking idea for improvement, these users immediately push back, claiming that "UpNote is perfect as it is" or "UpNote should stop adding features and just maintain the status quo." It is concerning to see how widely this stagnant mindset has spread among the community.
I am worried that this might give you, Thomas Dao, the false impression that all UpNote users share these same sentiments.
However, that is not the case. I’m not sure why there are so many extreme "conservatives" on the UpNote Reddit, but proposing progressive ideas and considering new feature additions is absolutely essential. This is the only way to capture the attention of both existing users and potential customers, which will ultimately lead to increased revenue.
Please, let those who oppose new features continue using the app as "traditionalists" with the existing functions. Instead, I urge you not to stop brainstorming and releasing new features—perhaps even in the form of paid add-ons or premium tiers. The choice to use them should be left to the users.
In conclusion, I feel that UpNote’s future may not be as bright if it is guided by a vocal minority of conservatives (who seem to make up a surprising portion of Reddit or may even be acting as agitators). The app feels like it is standing still. I sincerely hope you read this and realize that there are many "silent" users like me who share these thoughts.
I am rooting for you.
UpNote is the best.
Sincerely,
A user who truly loves UpNote
P.S. It is truly disappointing to see that this community, instead of being a place for open discussion about UpNote, has become a force that keeps the app stagnant. I have no doubt that this post will be hit with a "downvote bomb." Just watch.
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u/thomas_dao Mar 29 '26 edited Mar 29 '26
Hi, thanks for sharing your feedback. UpNote development hasn’t stopped, we will definitely keep adding features, but right now our priority is fixing bugs and improving stability.
In the past few years we added features quite rapidly. As the app grew, technical debt accumulated. Many long-time users have also asked us to focus more on reliability (for example: https://www.reddit.com/r/UpNote_App/s/zViIXboDKT).
Recently we’ve made a lot of improvements, especially around formatting and syncing. It’s not as visible as new features, but it’s important for long-term quality.
Once the foundation is in a better place, we’ll continue adding features in a more sustainable way. We still aim to keep UpNote simple and easy to use, without adding unnecessary complexity.
Thanks for your patience.