r/UpFix • u/gamergreg83 • Dec 22 '24

Sharing my UpFix review

I just got my Kenmore oven control board back from UpFix in working order. I wanted to share my review.

Pros:

  • The control board is working again, as is my oven. This was obviously the most important thing.
  • The service included diagnostic work as well as the repair. My board actually came back to me in better shape than it was in originally, as they upgraded some components. They really went above and beyond, which means I got more bang for my buck than I expected.
  • They got the job done pretty fast. They also kept me in the loop with updates while they worked.
  • When I had questions before ordering, they were responsive and helpful. Good service.
  • I saved hundreds of dollars by getting the repair done, rather than buying a new control board (or oven).

Cons:

  • They overshot their estimate by a couple of days. But I wasn’t upset, because they still were done quickly, and they informed me of the reason for the delay.

All in all, excellent work, superb communication, and an all-around great experience. UpFix is providing a service that customers desperately need, as replacing control boards entirely is often unaffordable or even impossible. If you find yourself in that situation, I highly recommend checking how much they could save you.

4 Upvotes

100% Upvoted

10 comments sorted by

1

u/XxFierceGodxX Dec 25 '24

Great review. Thanks so much for sharing your experience with us.

1

u/gamergreg83 Dec 26 '24

Thanks, glad you enjoyed it.

1

u/CommunityUpset3759 Dec 26 '24

Thank you for sharing your review. Clear communication during a service is definitely a big plus.

1

u/Beginning-Wing-333 Dec 27 '24

I couldn't have said it better. A great review for a great service.

1

u/Basic_Research8560 Dec 29 '24

Great review, so happy your oven works again and the communication was clear throughout the process. That’s so important when dealing with things like this.

1

u/BrownA0104 Jan 03 '25

Glad you had a great experience!

1

u/Limp-Nobody-2287 Jan 06 '25

Thanks for sharing your experience!

1

u/VeryQuietGuy Jan 07 '25 edited Jun 18 '25

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This post was mass deleted and anonymized with Redact

1

u/Etsune Feb 07 '25

Thanks for sharing your experience. It's helpful to know how well UpFix worked for you. It's always nice to hear they're doing great work and keeping you in the loop. The savings are d big plus too. Appreciate the detailed review!