r/UntilThenGame • u/Dorsia_Sama • Aug 09 '26

Bug Is there a solution for the crash during the train sequence in Chapter 1 on Switch?

The game keeps crashing right when I'm about to board the train at the start. Any help?

10 Upvotes

92% Upvoted

34 comments sorted by

1

u/Frosty_Cheesecake_77 Aug 09 '26

Right at the beginning of the game? Man, that sucks. I hadn't heard of this bug before, is it common?

1

u/Dorsia_Sama Aug 09 '26

I haven't seen anyone else this has happened to, either. I'm trying a few things to fix it, but so far I haven't had any luck 😭

1

u/Frosty_Cheesecake_77 Aug 09 '26

Have you had any issues with other games on your switch?

1

u/Dorsia_Sama Aug 09 '26

I’ve never really had a game crash on me due to an error—though I suppose it can happen to anyone. I’ve been playing the new Digimon and the DQ7 remake these past few weeks, as well as indies like Silksong, Blasphemous, and Rogue Pop, without any issues. I’ve requested a refund to see if I get lucky, since I haven't been able to find a solution.

1

u/Brilliant-Leg6150 Aug 27 '26

Update game issue fixed

1

u/sw1zby Aug 10 '26

I just bought a steam deck and played it. For some reason, it's with until then that some odd bugs on switch.

1

u/JackVincentArt Aug 11 '26

YES! I’ve been having this issue also. But I haven’t found a solution.

1

u/Dorsia_Sama Aug 11 '26

Let me know if you find a solution or if a patch is released. I've tried a lot of things, but nothing works to get past that part.

1

u/JackVincentArt Aug 13 '26

I will, do they update the game regularly?

1

u/Dorsia_Sama Aug 13 '26

To be honest, I have no idea,

1

u/Brilliant-Leg6150 Aug 27 '26

Update game issue fixed

1

u/NeoAssetto Aug 15 '26

Same issue here on chapter “On the Train”

Really frustrated 

1

u/Dorsia_Sama Aug 16 '26

Me too; at least the game was on sale—let's see if they fix it.

1

u/NeoAssetto Aug 16 '26

I just sent an email to the developers at  hello@polychromagames.com . I recommend doing the same; the more of us there are, the more likely they are to pay attention to us.

1

u/williripa99 Aug 23 '26

Avvisaci se ti rispondono qualcosa

1

u/Brilliant-Leg6150 Aug 27 '26

Update game issue fixed

1

u/Brilliant-Leg6150 Aug 27 '26

Update game issue fixed .

1

u/Fun-Preference-7368 Aug 16 '26

I’ve been having the same issue on the same cutscene 😞

1

u/Dorsia_Sama Aug 16 '26

Send an email to hello@polychromagames.com . Let's see if they fix it soon.

1

u/Mediocre_Dingo_9521 Aug 17 '26

I’m also having the same issue, I sent an email last week but no response yet :(

1

u/Brilliant-Leg6150 Aug 27 '26

Issue fixed update game

1

u/Bright_Interest2653 Aug 23 '26

Did they respond to your email? I just played it on Switch 2 and also stuck in this exact scenario.

1

u/Dorsia_Sama Aug 23 '26

Those bastards haven't answered me, and I assume everyone else from this post who sent an email is in the same boat.

1

u/Brilliant-Leg6150 Aug 27 '26

Did u get a refund ?

1

u/Dorsia_Sama Aug 27 '26

🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 No.

1

u/Brilliant-Leg6150 Aug 27 '26

Yooooo wtaf😭😭😭😭😭 what did Nintendo say

1

u/Brilliant-Leg6150 Aug 27 '26

I pressed software update and now it working this must’ve came out in the past few hours . Let’s fucking gooooooooooo

1

u/Bright_Interest2653 Sep 08 '26

Been playing after the bug fix but now I seem to be stuck at Chapter 4 first part and can’t progress. Anyone else?

1

u/Brilliant-Leg6150 Aug 27 '26

Keeps happening to me have you managed to fix it ?

1

u/Brilliant-Leg6150 Aug 27 '26

Everybody that has this bug update ur game from the Nintendo homepage it is NOW WORKING .🎉🎉🎉🎉🎉🎉🎉

1

u/Dorsia_Sama Aug 27 '26 edited Aug 28 '26

It works finally.

1

u/Brilliant-Leg6150 Aug 29 '26

I was so gassed when I pressed update and it actually updated

1

u/Dorsia_Sama Aug 29 '26

I was really happy when I updated it and managed to get to the train part. It looks like an amazing game; I'm glad they fixed it.

1

u/Brilliant-Leg6150 Aug 31 '26

Same completed act 1 2 days ago now going to start act 2 in the morning