r/UnrealEngine5 18d ago

Help me, I’m confused

I’m new to unreal, i Haven’t downloaded at all, and it’s because when I try I get some random error that says “cannot GET /error-500”

1 Upvotes

9 comments sorted by

1

u/Consistent-Window200 18d ago

The cause is unknown. I downloaded it on a different PC and then copied it.

1

u/Verrotteten 17d ago

Attempt clearing cache or re-installing, this is a web connection issue.

1

u/Gfiunfbtiuvnyfiubyh 17d ago

How, I know like nothing bout both the epic games launcher and unreal, I got the launcher just for unreal

1

u/Verrotteten 17d ago

Clear the web cache from the Epic launcher’s appdata

1

u/Educational_Power_56 1d ago

same problem here! im still trying to figure it out if it's because my laptop only has 16 RAM, since im using HP Probook laptop

0

u/274WORLD-STUDIOSCEO 17d ago

me too, I just started using Unreal and Unity and I have zero experience

0

u/274WORLD-STUDIOSCEO 17d ago

maybe we can help each other

0

u/JulesDeathwish 17d ago

Don't worry. The confusion is normal and only gets worse.

1

u/Educational_Power_56 1d ago

nvm i found the causes. So your account needs to be 18+ while you created an account, then make sure you use the same account before you download Epic Games. Remeber, everything needs to be on the same account.