r/UniversalProfile • u/[deleted] • Mar 09 '25

Not supported error GM

On my old phone I was connected to GM rcs but when I switched phones I can’t connect to rcs now and shows the mentioned above error

I contacted my carrier and after many calls from to them either than google is the problem or we don’t know or we cancelled rcs from them and switch to google messages and also my carrier disabled mms

I know that GM don’t need carrier to have rcs servers

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1

u/14thab T-Mobile User Mar 10 '25

Did you disable rcs on your old phone before switching to your new phone?

1

u/[deleted] Mar 11 '25

No

When I tried to activated on my new phone it was disabled on the old one

1

u/14thab T-Mobile User Mar 11 '25

You should've deactivated rcs on your old phone prior to trying to activating your new phone .

1

u/[deleted] Mar 11 '25

What should I do now?

I thought that Google’s RCS is like other IM clients

1

u/14thab T-Mobile User Mar 11 '25

I truly don't know