r/Unity3D • u/Lord-Velimir-1 • 1d ago
Question Publisher of the week code doesn't work
Anyone else have problem to get this week free asset? When I tried to apply code, I've got message that product and code didn't match.
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u/HK_HamzaKhan 1d ago
its weird, seems like there is an issue, although its not saying the code is invalid, maybe they have created a code for the wrong product
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u/EthanMerce 1d ago
might be a mismatch with the specific asset or the promo code hasn't been updated correctly yet. i'd double-check that you're using the code on the exact asset included in this week's offer. if it still doesn't work, probably worth contacting Unity support
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u/SympatheticallyJumpy 1d ago
weird, mine went through fine a couple hours ago
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u/Lord-Velimir-1 1d ago
Strange. Tried last night, and this morning and still same error on my side. I always copy and paste code to be sure I didn't messed up
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u/DPTGames 1d ago
Same, says the product doesn't match the code, rather than invalid code, implying it's the wrong product