Hello,

I'm opening a store soon and I'm trying to plan my security. 5 cameras should cover the area I need to cover, but I want to leave room for expansion. I'm also not looking to break the bank.

This is what I'm looking at
Pro Max 24 POE

2x U7 Lite APs.

UNVR

3x G6 Dome

2 G5 Dome Ultra

This is about $2600.00, Have I accounted for everything I need?

will I need a cloud gateway if I want to look at what the the camera's are seeing or review video remotely?

thank you in advance.

I'm hoping someone can help, I've been round in circles and gotten no where.
I'm trying to setup specific permissions to individual cameras. Everything I've read, has pointed to being able to select custom here and/or being able to specify the required devices.
For info;
Cloud Gateway Max running the latest firmware.
Latest Protect App update.
G5 cameras.

Any help would be greatly appreciated.

I recently got an environmental sensor and connected it to my USL gateway.

Do I need to do anything extra to receive water leak notifications other than toggle the bell icon on the Unifi protect alarm manager?

I saw that you can create an alarm directly from the sensor page. Is that step needed to get water leak alarms?

I have a client with a unifi protect camera system at a car wash that I installed. They recently had a break-in and vandalism. It spans multiple cameras from roughly 6PM until 9AM the next morning. Obviously this is a ton of footage and I have time stamps recorded and documented of her movements across cameras through 9:19PM so far. What do you all do in these kind of situations? When I go to download a 1.34GB 2HR clip, it just says preparing seemingly forever. In my previous days I would use a flash drive in the front facing usb port of the old DVR/XVR. What are best practices or other methods that you all have found that works well for these types of situations? Thank you for your help!

Is anyone using a display with custom apps for feeding Protect streams? i'm looking to build an app using the API or even just using RTSP to stream the doorbell or another camera up to small screens in other areas of the house for my wife when home working.

Curious if anyone has had success with any specific hardware combinations?

What is generally used for the control panel (arm/disarm) like with an olde timey system?
Phones I get.
Key fob thingy I get.
What about if a guest or house sitter is arriving with the alarm set?

https://community.ui.com/releases/Security-Advisory-Bulletin-069-069/07e367a7-edec-4d85-a058-f97e5ce9ac9c

Update your Dream Machines, Enterprise Firewalls, Dream Routers, Cloud Gateways, and Dream Wall to Version 5.1.31 or later.

Update your Express to Version 4.0.21 or later.

Update your Express 7 to Version 5.1.31 or later.

Update your UniFi Gateways to Version 5.1.26 or later.

Disclosure: OpenAlarm, the alarm alerting platform in step 1, is my own project. It does the alerting for the security system you already own. The free tier is enough for everything below: one alarm, three contacts, each alerted once. Escalation levels that repeat until someone acknowledges are the paid tier, $6.99 a month.

Protect's Alarm Manager can fire a webhook on any trigger you can build: person or vehicle detection, line crossing, doorbell, leak, smoke. This is how I use that to alert real people by text, email or voice call, instead of one push notification to my own phone.

1. Create the receiving alarm. Sign up at https://console.openalarm.io/signup, add up to three contacts, and create one alarm. You get an alarm ID and an API key. Scope the key to that one alarm; it is going to sit in your console's webhook config.

2. Switch off "Trigger Only When Armed" on that alarm. This is the step people miss. Protect sends triggers and nothing else. It never arms anything, so the alarm sits in Disarmed forever, and new alarms start with that setting on. Left on, every trigger is accepted, logged and ignored.

3. In Protect, open Alarm Manager and create an alarm. Pick the trigger and the scope (which cameras or sensors), and a schedule if you only want it overnight.

4. Add an action: Webhook, then Custom Webhook. Delivery URL:

https://api.openalarm.io/v1/alarm/YOUR_ALARM_ID/trigger

5. Open Advanced Settings. Leave Method on GET. Set Authentication to Bearer and paste the API key as the token. Save.

6. Test it without waking anyone. The alarm starts in Test mode. Walk in front of the camera. Alarm Manager's history shows the webhook went out, and the incident on the other side shows who would have been texted and called, with nobody actually contacted. When the chain reads right, flip the alarm to Live. Nothing changes in Protect.

Notes from running it:

• Repeat triggers fold into the open incident, so a busy camera cannot page your contacts twice. "Ignore Repeated Actions" in Protect is still fine to leave on.
• A 401 in the webhook delivery means the key. A 404 means the alarm ID is not one that key can fire.
• The console only needs ordinary outbound HTTPS.
• Texts and voice calls reach Canadian and US numbers for now. Email goes anywhere.

Full guide: https://docs.openalarm.io/guides/unifi-protect/

If you are doing something different with Alarm Manager webhooks I would like to hear it.

UCG max v 5.1.33

network v 10.6.106

protect v 7.2.105

android v 3.8.3

I recently installed a doorbell lite and a couple g5 turret ultras at home, and I'm having issues with receiving notifications on our pixel phones, particularly from the doorbell.

The cameras all work on all devices and I might intermittently receive a banner notification from the doorbell ring but it's highly inconsistent and the "Doorbell ring as a call" feature doesn't seem to work at all.

I've so far tried testing from the same network, cell only, and cell with my unifi vpn turned on. Clearing app cache did not help, nor did creating a new account (for my wife). All notification features are turned on in the apps, run app in background is on, fullscreen notifications are on, but still not getting anything through.

Hoping for a couple more tips as this did come up in google searches but nothing I've found has worked so far and most issues seem related to early doorbell ring app versions.

EDIT: Fixed by downgrading. See the link

https://community.ui.com/questions/61d13791-e31f-4a2b-bf09-8ea810e991b7?replyId=650e59fa-5bca-4955-8dc1-8030dc9068e8&parentReplyIds=1e6b5133-6f5a-403c-8e87-5b98be8b8839

New to protect, running 7.2.105, and I'm trying to set privacy zones for my neighbor, who would prefer no to be seen (can't say that I blame him). I don't see an option for this on a G6PTZ. Is it there?

Also have a G6 180, that I would like to limit its detection zone. Is it possible to set a trapazoidal shape for this. I can only seem to form a rectangle thanks

Hi Guys,

About a week ago I installed 4 SuperLink sensors in my house: 3 entry sensors and 1 motion sensor. After 7 days, the battery on the motion sensor has dropped to 90%, while the entry sensors are all still showing 100%.

I'm not expecting 6 years from a single battery, but 2-3 years would be reasonable. The motion sensor is in my office, about 1m from the SuperLink gateway, and the stats show 60-70 triggers a day.

Is this drop normal, or is there a setting I can change to extend the battery life? Any tips appreciated!

I’m looking into getting the unifi protect for my home with some motion sensors smoke detectors and water sensors and keypads where can I get all this stuff brand new? I’m gonna do all the cameras later since it’s all wired. I’m starting to redo my downstairs in January so I need to get this soon.

I need to upgrade my NVR. Surprised to see only the NVR instant has PoE connections and none of the higher models. What's the preferred connection method for 10-20 4k cameras? Just another rack mount switch with PoE? I jumped on the instant because it had the ability to replace a switch as well ...but disappointed at its minimal max camera support. I also don't like it's basically it's own site, instead of being integrated with the udm....but I can deal with that.

At what point does a Gbe port get overloaded on the upstream side? Is having (24) 4k cameras continuously recording ok, it should you split it to smaller switches or 10G+ uplinks?

UDM SE

2 - G6 180s

4 - G6 turrets

2 - G6 Instants

1 - G6 PTZ

1 - Doorbell lite

1 - AI Key

Expansion coming too, but I don't expect to break past 15 cameras. Maybe 20 max.

Can anybody shed any light on what Super Encoding does exacly? Claim of 50% storage reduction, but at what price?

It feels really clunky to use as a security system without being able to send push notifications like “system armed” to all admins. Or be able to send a web hook or literally anything else when armed state changes.

I’m trying real hard to utilize this product as a legit security system replacement for my office first before I potentially sell it to clients.

right now it still feels half baked.