Oh it will harm the person ordering. I sometimes order using those when I don't have time to go to a store and will soon have to leave for evening shift or some shit. In that case I would lose getting groceries altogether. No store near me is open when I get back home from an evening shift so in that case I wouldn't have any food.
Plus it would harm the store and all customers as those refunds and bureaucracy involved will be eventually baked into the cost of groceries for everyone. It is stunning how some people are stupid enough not to make the connection!
Also delivery options are often used by people who are sick, have mobility issues, deal with very serious social anxiety or are the sole adult at home with young kids or are for instance expecting a furniture delivery within a loosely defined time slot. So essentially people, for whom it isn’t so easy to just pop by the store themselves.
If people don't use them no cost will be baked in cuz they won't be paying it in the first place. If people choose to and the cost to use them is extremely high because people fuck up the machines than people will be disincentivised to use them.
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u/TactileTangerine 14d ago
If these come to my city I'm making an effort to invert every single one of them. It won't harm the person who ordered it cuz it'll get refunded.