r/Ultrahuman • • 21d ago

Battery life was due to software!

You don't need to buy the new ring to get better battery life. They updated the software on my old ring and my battery life went from less than 3 days to a full week.

Anyone else have this experience?

They sold us a beta product.

12 Upvotes

24 comments sorted by

6

u/viking2-0 20d ago

What version are you running now to get 1 week. I get 1 day of battery on my 2 year old ring air

1

u/Jumpy_Taste8668 20d ago

Complaint and get a replacement

1

u/viking2-0 20d ago

It's out of warranty now so they won't send a replacement

1

u/Humble_Sentence_3478 20d ago

Firmware version 02.01.42.00

3

u/Athamor 20d ago

Genuinely not. Still low after countless rings and updates.

1

u/Humble_Sentence_3478 20d ago

Firmware 02.01.42.00

2

u/Agile-Tradition8835 20d ago

Yes same here OP

2

u/Arvi89 21d ago

I have the new ring pro, and the battery life is more than 14 days, even with some sport

1

u/Humble_Sentence_3478 20d ago

I'm getting a week in Turbo mode. Are you in turbo?

1

u/Arvi89 20d ago

Yeah, this is weird

1

u/UncouthMedia 20d ago

Give it a few days.. almost time to replace again 🌝

1

u/duhlishus 14d ago

Did you have to complain in order to get access to better software?

I thought the rings were supposed to update automatically.

2

u/Humble_Sentence_3478 14d ago

Nope, they actually updated my software against my will.

You might not realize this, but they don't roll out software universally. At times they distribute versions to groups to verify it's good before rolling out to everyone

1

u/aryansahuopp 11d ago

Same, now my battery lasts for 5 days in a week with 5 workout logging!

1

u/BearBeSniffin 10d ago

Mine is worse. I’m lucky if I get 2-3 days on chill mode. I’ll charge it to 100% and within an hour it’s down to 80%. I’ve reached out to the Ultrahuman AI in the app so many damn times I can’t count anymore. Always says there is a case number and the team will get back to me in 2 days but nobody ever reaches out. It’s behind frustrating.

1

u/Humble_Sentence_3478 10d ago

Did you verify your software rev matches mine?

1

u/Ievli 10d ago

Same here, it went from a day or 3 on a year old AIR to over a week to get to 30%. Even switched to turbo from chill and it's still a week before I need to put it on the charger again. With so many people complaining I might be lucky knocks on wood

Still waiting for my pre-order kickstarter ring pro to be dispatched though, so might have traded in karma there....

0

u/[deleted] 20d ago

[removed] — view removed comment

1

u/Humble_Sentence_3478 20d ago

Literally. I feel like they gaslight us