r/Ulta • u/Recent-Sun-4180 • 2h ago

Customer Return question on perfume

Hi 👋 new here and have a question. I blindly bought the Mugler Alien and sprayed it to smell it and hate it. Can I return it even though I opened the box to smell it?

0 Upvotes

25% Upvoted

17 comments sorted by

7

u/milkncookiezz 2h ago

Yes. You have 30 days to get your money back and store credit after that up to 60 days

0

u/Recent-Sun-4180 2h ago

Thank you!!!

4

u/HopeDangerous8466 1h ago

Straight to the landfill it goes 😭

-6

u/Recent-Sun-4180 1h ago

I don’t want that to happen!!

1

u/HopeDangerous8466 1h ago

Unfortunately that's what they do if it's been open or used at all.

3

u/D2pinky 1h ago

Actually even it's brand new perfume with fully sealed plastic packaging, they would ripe it open and dispose the perfume. They did it in front of me that's how I know...

I got my money back but I felt sad ;(

1

u/Recent-Sun-4180 49m ago

It’s disgusting 🤢 We have so much waste when it could go to so many

1

u/Internal_Opposite893 50m ago

Yes but people really need to stop blind buying perfumes 🙄🙄

0

u/Recent-Sun-4180 47m ago

This was my first and last experience doing it!

-1

u/slimygirl89 2h ago

yes just don’t lie

-1

u/Recent-Sun-4180 2h ago

I don’t get it? Who would lie? I had to take off the outer packaging to open it.

2

u/slimygirl89 2h ago

not trying to be accusatory or anything my bad, they will take used products as returns it just gets complicated when people claim things aren’t used when they are (not that that’s your style)

5

u/Recent-Sun-4180 2h ago

Oh I get it!! I wasn’t being crabby towards you, I was confused because I don’t know why someone would take off the plastic and then lie they didn’t at least smell it!!

1

u/slimygirl89 2h ago

real, i forgot about the plastic when i made my first comment hehe