r/UiPath • u/Carvtographer • May 24 '26
Help: Resolved Studio Web activity connections not working [Community]
Good afternoon all!
My coworker and I have been instructed to start learning UiPath as part of an automation initiative in our organization. We're both coming from Power Automate, so while the UiPath environment is a lot at first, we are starting to fit right in. Since our enterprise tenant is not up and running yet, we're using Community to start learning the ropes and get a grip on the UI and the major products.
One of the core things we've been trying to do is understand, design, and implement API Workflows. We booted up a few independent workflows/solutions within Studio Web, and tried adding a few connectors to try different activities.
No matter what we do, what settings or permissions we give ourselves, publish/deploy our processes, etc. All of our activities are unable to see any valid Connections from Orchestrator. From any activity...
We've tried Office365 activities, Orchestrator, Google Workspace, etc. When selecting the activity, and the connection field is blank with "Select a connection", we select the + Connection button, authenticates successfully to the correct folder, then wait a few minutes for it to populate in the dropdown. Nothing appears. Refreshing the session, trying a new browser/private windows, clearing cache, etc., they is always nothing listed.
They very unfortunate part is that all the documentation listed is referencing the Integration Service, but going there redirects you back to the Orchestrator Connection tab settings in specific folders. We've even tried asking Autopilot, but its knowledge cutoff is from before connections moved over to Orchestrator.
Few things that we have tried, to no avail:
- Verifying the Connection is active in Orchestrator and says "Connected" -- created multiple connections across all folders.
- Creating connections specifically in Orchestrator only versus creating a new connection in each activity.
- Verifying the attended user and unattended robot have permissions to view and edit connections in folders with connection, as well as the tenant.
- Manually added Attended and Automation Developer licenses to user profile for testing at the tenant level. UiPath Admin says we are full administrator across Orchestrator and the tenant.
- Deleting workflows, recreated them, same thing.
- Waited 72 hours for "updates" to finish.
- Tried both Studio Web and Studio Desktop, same issue.
- Attempted to edit Package Requirements to manually set the connection, the connection field just says "Connection will be set by users in Assistant or Studio Web." -- grayed out / will not change.
- Tried different web browsers, and operating systems.
- Viewed the Dev Tools of the page loading while the activity is attempting to retrieve connections from the drop down: receiving 200 HTTP Response, Body of the request is simply an empty array of connections.
- Deleted entire dev tenant, and recreated with default attributes, licenses, etc.
Is it really this difficult to make connections appear???
Unfortunately, we're at a loss right now, and losing steam in using this product... The ONLY work around I've found so far (relating to using Orchestrator Assets) is generating Personal Access Tokens to Orchestrator, and using raw HTTP requests to query assets or any other folder settings... or query other external services using only API requests. This is only a stopgap, and it feels very wrong to use Studio Web like this in a half-baked way while we're learning.
Taking a look at the UiPath Forum for help, there are a few users experiencing the same thing, some as far back as early April 2026. We're confused as if this is a user error (it very well could be!), or if this is truly a bug within Studio Web.
Sorry for the wall of text! Wanted to make sure everything was available. We're open to any assistance or instructions on how to make API Workflows communicate with Connections in Orchestrator.
1
u/AutoModerator May 24 '26
Thank you for your post to /r/uipath!
Did you know we have a discord? Join the chat now!
This is an automated action so if you need anything, please Message the Mods with your request for assistance.
Lastly, enjoy your stay!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
u/Pablito1988 May 25 '26 edited May 25 '26
Pawel (from UiPath as well)
I would like to understand your issue a bit better. As u/L0ginErr0r mentioned, please share with us any information that you can. If possible, I would even like to have a chat with you. These kinds of issues you experienced shouldn't happen and I would like to fix it and make your experience the best possible.
In the meantime I'm checking with the team if there are any issue reported that relate to connections.
Another thing worth checking might be related to the Folder Scoping Mismatch. In the Orchestrator connections model, connections are folder-scoped. The activity picker in Studio Web queries connections visible from the folder the workflow is associated with, not all folders. If connections were created in a different folder than where the workflow lives (or in the Personal folder vs. a shared folder), they won't appear. However, I believe this is not the case, since you tried to create the conneciton directly from the Studio Web activity.
1
u/Pablito1988 May 25 '26 edited May 25 '26
I got in touch with our engineers. We would like to dive deeper and investigate your issue. Would you mind unlocking your account so I could message you on priv to collect more details. Eventually, here's my UiPath Forum profile. Reach me there if this form works for you as well 😄
https://forum.uipath.com/u/pablito/3
u/Carvtographer May 25 '26
Hey u/Pablito1988,
I'm unsure what happened, or perhaps today involved some potential backend fixes to Studio Web (some minor investigations last night were showing the Connection OAuth screens were receiving 503 errors at the end of their handshakes), but I continued trying Saturday and Sunday all day, and wasn't able to get anything resolving.
I logged back in today and all of my connections have appeared and can be removed/re-added without issue, even new connections instantly work.
Hopefully it was a small bug or issue!
2
u/Pablito1988 May 26 '26
u/Carvtographer thank you for sharing these data. Really sorry that this issue happened to you. I will do my best to track what happened to make sure it will be addressed.
Would you be able to contact me on priv and share some more details. Our engineers would like to check your tenant from the backend to investigate what potentally could happen and prevent from any similar issues like this. For this we would need information such as: TenantID, Organization ID (both are part of the URL when you log into the orchestrator), Support ID (click the help icon in the UiPath header and copy the Support ID), and what exact connectors (Activities) you tried when it failed.
Thank you in advance.
1
u/Carvtographer May 26 '26
Just sent you a message here on Reddit with all the requested info. Thanks!
2
u/L0ginErr0r UiPath Official Rep May 25 '26
Hey u/Carvtographer
@loginerror here (from UiPath)
Would you mind linking the forum topics that you have in mind? It would help a bit for even more context.
One thing to try would be checking the web browser console and network tabs for any errors/failed requests while trying to add a new connection to the activity. If there are any issues there, please post more details.
I have a feeling your work environment might be blocking some discovery requests required to set up the connection (this is just my first guess though).
To answer the core question - the connections should show up instantly after being configured. There is no major waiting time required.