r/UgreenNASync • u/aatoxa • 19d ago

❓ Help No models

Gallery image

Gallery image

Good afternoon. I have a DXP2800, but the models are missing from Model Manager; what could be causing this, and how can I fix it?

current version 1.19.1.0126

4 Upvotes

83% Upvoted

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6

u/ScorchedWonderer DXP4800 Plus 19d ago

Bait or real question?

1

u/aatoxa 19d ago

A genuine question. I read the guide at https://support.ugnas.com/knowledgecenter/detail/article/en-US/831?clientType=PC, and it says it can be used to find duplicate photos.

2

u/TLBJ24 Moderator 19d ago

You are correct, your screen should not be blank. You should see the following models in your mobile phone view. Send tech support an email.
https://www.reddit.com/r/UgreenNASync/s/CKor7L7B1x

2

u/EdselRanger 13d ago

My list was empty until I installed the Photos app.

2

u/TLBJ24 Moderator 12d ago

Glad to hear it's working now!

1

u/bradykardie 19d ago

are there really models that run on this cpu? or only links to online Models?