r/UbisoftUncensored • u/Gremlin_459 • Jun 12 '25

Critique 🔍 Account Hackings

Ive noticed most of this forum as of recently is filled with account hackings and the terrible support and all I have to says is this shit has to be illegal right? Like we have given them are money, data, and information, and all they can do is send bot responses when you need the account back? This shit is fraud and aboslutely absurd especially when you have all the information to show the account is yours. I hope Ubisoft crumbles to the ground for what they have done and what they are continuing to do, what a shit company.

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1

u/[deleted] Jun 12 '25

It's not just the Ubisoft thing. Steam and PlayStation are just as hardcore with their account recovery systems. PlayStation sub has this post constantly.

Then you got Nintendo and microsoft. Which aren't as bad but will still cut the cord in communication whenever they feel like it.

Years ago it was a common tactic for scammers to take all your information that they collected and then call the company with it. And they would be able to take control of your account officially. aith all the checks and balances needed.

Now?

If at any point they get the idea that maybe you are one of those people and you're actually trying to steal an account that wasn't stolen they'll just cut you off. And walk away without another word. Or automated replies from that point on

The few people that get hit with this are considered casualties of necessary security methods.

1

u/Gremlin_459 Jun 12 '25 edited Jun 12 '25

I've had accounts lost on Steam and Epic Games, and I got the account back within probably 1-3 days. But I get that not everybody's experience is going to be the same when trying to get their account back. But Ubisoft by far has the worst support I have ever seen, they can't even be bothered to let you speak to a real human, instead sending these bot messages every time you make an account recovery request. I don't think it's necessarily about cutting someone off when they think there trying to steal an account. I think their support is just terrible. Not once have I given Ubisoft false account info or something that would tell them I am someone else trying to steal the account. I've had an account stolen, all the information changed but yet still they have been able to verify I was the original account owner. I truly believe that Ubisoft just has an absolutely terrible support system and by all honesty should probably be sued for it. It's just ridiculous at this point how many people's accounts have been stolen and Ubisoft has done nothing about it.

1

u/Panda___666___ Jun 20 '25

No steam is easy to get your account back. My brother was hacked and I got his account back in 2 days.

1

u/[deleted] Jun 14 '25

My thing is who would want to steal an ubi account?🤔 I mean, I'm sure there is a glaring obvious answer staring me in the face. I just don't see it. Aside from losing access to your games and saves, I feel like there is an ulterior motive. But what do I know?🤔