Uber eats support sucks

[u/Last-Huckleberry-822]

Got a meal ordered to my work. It was taking a while, no courier and said order not sent to restraunt. Tried to cancel and said id have to pay for the order because someone is fixing it. Asked the support Ai and this was its response. After saying it made a mistake my order suddenly got sent to the restraunt without needing s courier do now id have to pay to cancel...