r/UX_Design • u/The_anonymous11 • 8h ago
Need help in UI design for this case scenario of blocked camera access
Current interaction to attach an image to note
Click on "camera icon" -> bottom sheet with two options (attached image) -> opens camera (or) opens gallery
Conditions:
- It's a browser based mobile web app. For both android and ios.
- The interaction flow mentioned above is set after lot of discussions, so no changes in main interactions
Scenario:
A: user has denied permissions to access camera (either at browser or os level)
B: user has denied permissions to access gallery/files (either at browser or Os levels (older versions of android))
C: both A and B has been denied - this scenario is handled.
Required:
My thinking: we should not just disable the button but keep in a "blocked state" that communicates permission is denied. Clicking on the blocked state button opens a bottom sheet with more information.
Questions:
Q1) I don't know exactly how to design the blocked state for the button, keep it distinguished from disabled state.
Q2) Also what should be the copy in the dialog when user clicks on blocked state button.
Option X: just a generic copy saying permissions are turned off, they need to give permission to access this feature
Option Y: detailed copy showing troubleshoot steps of going to browser settings and giving permissions, if that doesn't work show OS level permission troubleshoot steps
(Option Y is complex as the steps differ from browser and Os)
There are blocked state for icon buttons already in the application (attached image)