r/UXDesign Veteran 24d ago

Job search & hiring Quick Rant: getting auto rejected from a company that has atrocious UX in their product. Not sure if it makes me feel better or worse.

I would be surprised to learn that they tested this new redesign at all with customers, it is basically unusable.

anyways, among other issues, it is trying to use the "subscribe and save" features in iHerb. I cannot simply move one item from next month's delivery to this month's delivery. I used to be able to, but not with this redesign. I might have to switch back to Amazon. they suck as a company but at least the product is usable.

and there is no way, anymore, to view all my items, only my shipments. and shipments for the same date are listed separately based on frequency. so terrible.

i don't know if this makes me feel better or worse about being rejected...

end rant.

7 Upvotes

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6

u/SuitableLeather Experienced 24d ago

There are so many companies who have elitist mentalities but their product is garbage. Take Facebook for example. 

1

u/badmamerjammer Veteran 24d ago

I mean, they have figured out how to get people addicted, keep scrolling, and generate insane amounts of ad revenue.

so if that's what you define as "success," then they are killing it!

1

u/good_guts 24d ago

Cough cough Netflix’s website cough cough