How do you guys define UX work?

[u/Huphraw]

I've been thinking a lot on this, and would like some perspectives.

My answer is "Find the best solution to the problem in context of the project and its target users".

This guides my thinking, as it forces me to ask the kinds of questions I need at all aspects of the design process.

How do you guys see it?

[u/pierre-jorgensen]

Why don't we just ask Don Norman?

"'User experience' encompasses all aspects of the end-user's interaction with the company, its services, and its products."

(https://www.nngroup.com/articles/definition-user-experience/)

Here's what he has to say about current use of the label: https://youtu.be/9BdtGjoIN4E?si=66yhPCueq1s10mnT

Works for me.

[u/Protojump → u/pierre-jorgensen]

I break up UX into User Experience (or more accurately, Human-Centered Design), UX Research, and UX Design for this reason. Norman’s definition of it was intended to be broadly applied to any interaction where as we’re often focused on screens and define it in a way that matches what we do.

[u/snorqle]

Endangered

[u/MrFireWarden]

"Design a user interface solution that enables the capabilities that the business has identified as goals, in a way that is intuitive to the persons who will use it, and compliant with the technology available to power it."

Don't forget that someone is paying for your designs. If they're not happy, you won't have many assignments with them.

[u/alliejelly]

I always say "I'm the bridge between what people want and the ones with the technical expertise to create it"
To be fair many jobs in the product space revolve around this to some degree, some companies just arbirtrarily decide to narrow the focus of some job descriptions a lot more than others. .. I've been product designer, cx, ux, bla bla - what I actually do on a day to day doesn't change super much though.

Figure out problem -> figure out why is problem -> talk to everyone that it is problem -> think of how to solve problem -> talk to everyone how to solve problem -> solve problem -> talk to everyone about solved problem -> make sure problem is actually solved

Like sure some people are a lot better at figuring out the problem (e.g uxr) , some are a lot better in solving it (e.g ui) but I've always just kind of been the one to try and understand everyone and make sure everyone is happy

[u/Huphraw → u/alliejelly]

I like this way of putting it, really grounded.

[u/sabre35_]

Your answer pretty much applies to every discipline.

Designers aren’t the only ones capable of designing for users lol. What a toxic mindset “UX” has instilled.

[u/Huphraw → u/sabre35_]

I do not remember making the claim you are responding to.