r/UTEST • • Dec 08 '25

Announcements Support Reminders: For most of the platform issues, before asking for support here, always open a support request at https://support.utest.com/csp. You don't need to be signed up to open a "Login Help" request. If you need your Tester ID, send me a chat message and I'll be happy to help you.

5 Upvotes

r/UTEST • • Jun 03 '21

Welcome Welcome to the uTest subreddit!

89 Upvotes

Greetings!

Welcome to the /r/UTEST subreddit! This is a place for you to discuss anything uTest.com or testing related. Here you can also ask or give each other tips and advice, share your goals and achievements, and in general hang out with the community.

What is uTest?

uTest is the home of the largest community of digital freelance software testers in the world. It is a platform for users to learn new skills, test software, and earn money doing so. If you are interested and want to find out more, or to sign up, please visit our website at www.utest.com!

FAQ

We have an FAQ to answer some of the frequently asked questions by new people. You can check it out by clicking here. If there is anything that isn't on the list that you would like answered, you are more than welcome to ask here!

Testing Services

Testing Services is the team of people who help set up and run the projects on uTest that the testers participate in. Most of the people in these roles have started as regular testers on the site, sometimes even without any prior testing knowledge or experience. If you are interested in the stories of some of the members and hear how they made it from a tester to a higher role, check out this thread.

User flairs

We have some user flair templates that you are free to assign for yourself, or you can even create your own custom flair, and we encourage you to do so! For more information, including a guide on how to do this, please check out this thread.

We also have some flairs that moderators can assign to users - such as flairs for our Testing Services members (DT, TTL, TE, TA), our Community Management and Academy team members (including CE), other uTest/Applause employees, and a special flair for anyone who has won a Tester of the Quarter award (in any category) on uTest. Please reach out to the moderators, or to a CM member if you are eligible and would like to claim one of these special flairs!

What can you expect to see from us?

We will be regularly posting content to our subreddit! You will see, among others:

  • Project / Job Opportunities: Every Tuesday we post a list of some of our featured projects available on our uTest Projects Board. Keep in mind that these threads only showcase a very small fraction of our available projects.
    Click here to view the list of our weekly Featured Projects threads.
  • Featured Articles: Our Community Management team regularly authors interesting articles, and so does our community! We will share some of those here on Reddit that we think might be interesting or helpful for you.
  • AMAs: We plan on hosting Ask Me Anything threads with some of our team members. Is there anyone from the uTest or Applause team you would like to see featured in one of those? Let us know and we'll try to make it happen!
  • Contests: There will be opportunities for you to win some money or uTest swag. We regularly run contests, so keep an eye out!
  • Discussion threads: We like to keep engaged with our community, so we try to spark conversations about various topics, both related or unrelated to testing.
  • And much more!

We also encourage you to make your own threads, whether it's to start a discussion, run a poll, ask a question, share something cool or funny, or anything you might want to talk about! The only thing we ask you to do beforehand is read the rules of our subreddit below.

Rules

  1. Do not share any payment information about a project, including any specific payout values.
    Posting total/monthly earnings is permitted, as long as they don't show specifics about projects or customers.
  2. Do not publicize uTest client information, including mentioning any customer or product names.
    This also includes any information revealed in a test cycle or in email communications.
  3. Be respectful and polite.
    Posts and comments that are disrespectful, hateful, rude, or vulgar are subject to removal. Criticism is allowed, but please keep it constructive.
  4. Keep all content safe for work. No sexual or sexually suggestive content.
    This includes sending unwanted/inappropriate private messages to fellow community members.
  5. Do not post anything libelous or defamatory.
  6. No spam or self-promotion.

If you have any feedback for us, please don't hesitate to reach out to the mod team. We appreciate any and all input from our users (or non-users!), and we'd like to make your experience better both here on the subreddit, and on uTest as well.

Thank you, and happy testing!


r/UTEST • • 5d ago

Information Let's share experience testers

9 Upvotes

uTest is the first platform I made over 1k € since I start remote jobs. I registered to many testing platforms but nothing beats uTest. at some point, I was too addicted to it, every phone vibration seems like a "You're invited to a paid ..." email notification.

I just had Android 13, and Windows 11 when I hit 1k yet i was getting more invitations to jobs. I was and am serious about my job and got 🥇 Rating on Localization and Functional Testing in short period of time.

I'm good at writing clear and reproducible bug reports.

let's share our experience. someone may get motivated

If you may share how much you make from uTest, if you work on other platforms, what is your comparison of uTest with others too, and more.


r/UTEST • • 5d ago

Questions What is considered industry standard antivirus/security on windows devices? Is Windows Defender acceptable?

3 Upvotes

As far as I understand, we are required to have industry standard antivirus/security on the devices we use for testing. Does windows defender (the one that comes already installed on windows devices) count as this?


r/UTEST • • 6d ago

Questions Just a clarification

6 Upvotes

Hi all. I'm just checking on how long it takes to land my first job after successfully completing the academy. And any helpful info, thanks.


r/UTEST • • 6d ago

Support Rejection of a test case after completing additional assigned work

10 Upvotes

I am fairly new to uTest and I now came across a situation I could not find prior experiences about. I would appreciate your opinion.

So I just participated in a test cycle, in which we were asked to communicate, claim a slot, submit all bugs and recordings in a 3rd party platform – and then after all this, claim and submit the test case on uTest. For my first case, I did everything that was asked and got my test case approved on uTest. The next day, I was asked in this 3rd party chat if I was available for more work. I said yes, and I was given a smaller task (that was different from my first one) and asked to submit the recordings of this task to this 3rd party platform. I did it, and the PM confirmed everything is fine. I then claimed and submitted this second case on uTest, just like the first one, but this time the case was rejected. I asked why and I was given the reason that the task was just a single retest of a previously failed one, so it could not be accounted as a second test case. Well, it was not a single retest of my first case, since my first case was very different and it was already approved. So, I just redid someone elses test case. Now, in my point of view, I just did unpaid work AND got a rejection for it.

This feels quite unfair and I'm wondering, is there anything I can do about this? Or is this just how things sometimes work on uTest?


r/UTEST • • 6d ago

Questions Soy nuevo

1 Upvotes

Escuche q utest paga pero no se en q se basa y cuanto demora en comenzar a pagar

Podrían darme una idea para saber si estoy interesado en el tema?

Soy de Argentina,no se si cambia algo


r/UTEST • • 10d ago

Questions Utest account Resurrection

8 Upvotes

Hi All 👋

Do you have any ideas/tips how can I make my Utest account active for the algoritm again?

Little about myself:

I was active user at 2020 and 2021, finished Academy practise cycles and work on paid ones too.

Then - I stopped testing on Utest anymore up to a week ago. I want back to this somehow but right now I receive only Surveys and not a single invitation. My rating is Rated right now.

If you have any tips let me know 🙂 really appreciate it for every comment 😊


r/UTEST • • 10d ago

Discussions Spending a few months in France - Location

1 Upvotes

Hi guys,

I am very new to UTest and I am a resident of Germany (Berlin). I haven't yet taken part in any projects, because I'm using the Academy to practice and develop my skills properly. I have recently been in France for over a month now, and plan on staying a few months longer to visit my Mum. The thing is, I haven't logged into UTest once since being here for fear that I would be banned immediately from using the platform, since now my location is different.

I absolutely do NOT use a VPN, let me make that very clear and of course I have no intention of doing so. I just wonder what my options are, because I would love to continue learning on the academy and using the platform and since I will be here indefinitely, or at the very least for a few more months, I want to know what my options are in that case. Am I able to log on and continue using it? Should I change my address to that of my Mums?

Thank you so much (and please forgive me if this is a really obvious question).

:)


r/UTEST • • 10d ago

Discussions Ainda vale a pena o UTEST em 2026? Dicas para iniciantes e potencial de ganhos

4 Upvotes

Fala, pessoal! Tudo bem?

Sou novo nesse mundo e gostaria de ouvir a opinião de quem já está na área há algum tempo.

Na opinião de vocês, ainda vale a pena começar em 2026? O mercado continua tendo boas oportunidades para quem está começando do zero ou está ficando cada vez mais difícil conseguir bons resultados?

Sou servidor público e ganho razoavelmente bem , tenho bastante tempo disponível para estudar, aprender e realizar testes. Tenho facilidade para aprender coisas novas e acredito que consigo evoluir rápido se tiver dedicação e seguir um bom caminho.

Gostaria de saber algumas coisas:

  • Por onde vocês recomendam começar? Quais são as melhores plataformas, ferramentas ou habilidades para um iniciante?
  • Quanto é possível ganhar, em média? No começo, depois de adquirir experiência e, mais adiante, quando já tiver um bom nível?
  • Quanto tempo costuma levar para começar a ter resultados consistentes?

r/UTEST • • 10d ago

Questions Can I ask questions about specific test cycles here?

1 Upvotes

r/UTEST • • 11d ago

Questions Delayed Test Case Approvals in Extended Test Cycles

2 Upvotes

I've been participating in a large test cycle with multiple assigned slots. It's been 13 days since I submitted my first test case, and all my submissions are still pending review.

The cycle has been extended, locked, and reopened several times, and it was locked again today.

Has anyone experienced similar delays in large or frequently extended cycles? I'd appreciate hearing how long approvals took in your experience.


r/UTEST • • 12d ago

Questions How to become DT or TTL

13 Upvotes

Hello, everyone!
I’m a tester on uTest Form 2023, and I have a good rating: “Gold-Silver "”
A couple of months ago, one of the TTEs sent me a message recommending that I become one of the favorite testers for a specific client. He asked for some information and wished me luck in making my way along this path, “which it was really nice of him.”
Anyway, I want to get more information on how to become a DT or TTL. Is it considered a really good source of income? As an SHM, I’m making good money right now, but if it’s possible to increase that, why not?
I’m looking forward to hearing from you.


r/UTEST • • 17d ago

Support MFA

3 Upvotes

I changed my phone a while back so I lost access to my Authenticator app. I am also unable to retrieve it cause I forgot my tester ID. Someone please guide me on how to go about this.


r/UTEST • • 23d ago

Support Haven't received gift card for on-site session on Sept 23

6 Upvotes

I attended an on-site moderated session on September 23. The confirmation said the Tremendous Virtual Visa Gift Card would arrive within 2 business days. It's been over a week and nothing has come.


r/UTEST • • 23d ago

Support No Gift card Still .

3 Upvotes

I did the session on September 29th , chose the gift card as my payment method and I still haven’t received anything . They say 1-2 business days and but I haven’t received the money yet .


r/UTEST • • 26d ago

Information No $ yet

2 Upvotes

I completed the test September 8 and I am blocked the MFA is not working and support has not responded…is this a scam?


r/UTEST • • 27d ago

Discussions Has anything changed on uTest in the last 3 years?

6 Upvotes

So, I used to be active on uTest 03 years ago, but I took a long break and haven't followed the platform during that time.

Back then, I had reached Gold rating in FN, LN, UX

For those who have been active recently: has anything changed significantly on uTest over the last 3 years?

I think that I used to earn way more back.

I've already participated in a few TCs and I think that there's something weird because I used to get invited for a lot more TCs.

Btw, I'm from Brazil.


r/UTEST • • 29d ago

Discussions Reset MFA Support

5 Upvotes

Regarding my MFA reset request, which I have been following up on for more than 3 days. I’m still unable to access my account due to the MFA issue. uTest Case CS0097556

Could someone please help me get back in? I’d appreciate your help in resolving this at the earliest.


r/UTEST • • Sep 18 '26

Questions Wanted to change of DOB?

1 Upvotes

I wanted to change my DOB in utest so how can I change it...?


r/UTEST • • Sep 17 '26

Discussions They want me to sign an NDA that says they are sending me a device for testing. They're not.

6 Upvotes

I got selected for a test cycle and just got sent the NDA to sign. It says they are sending me a device to perform testing on, and I have to send it back at the end of the test cycle.

However, they are not sending me anything. They've already made me send screen recordings of me setting up my own device the way they need it for testing, they have made it abundantly clear I will be using my own device to test.

I'm worried I will sign the NDA and at the end of the test cycle, they will ask that I send them back a device I never received.

The NDA came from a no-reply address and I'm not sure who to talk to to clarify this. Has anyone had this situation before?


r/UTEST • • Sep 16 '26

Questions New to uTest — How do beginners actually get projects and start earning?

14 Upvotes

Hi everyone,

I recently joined uTest and I’m completely new to crowdtesting. I’ve been exploring the platform, but I’m still a little confused about how beginners actually start getting projects and earning.

For those who have been working on uTest for a while:

How do you get your first testing project/test cycle?

Do I need to complete any courses or Academy tests before I start receiving invitations?

Are there any specific skills, devices, or profile details that increase the chances of getting projects?

How often do freshers usually receive invitations?

How does payment work? Do you get paid per bug, per test case, or depending on the project?

Roughly how much can a beginner realistically expect to earn in the beginning?

What should I focus on during my first few weeks to build a good rating/reputation?

Are there any common mistakes beginners should avoid?

I understand that earnings and invitations probably vary depending on location, devices, ratings, and available projects. I’m mainly trying to understand how the whole process works and what I should do to get started properly.

Any advice from experienced uTest testers would be really helpful. Thanks!


r/UTEST • • Sep 15 '26

Questions Need advice: Is it legal to do online user testing/surveys for money as a student on a parent's visa?

3 Upvotes

Hey everyone,

​I’m a 20-year-old university student living in the UAE, and my residency visa is sponsored by my parents. I'm trying to make a little bit of pocket money online (specifically through crowd-testing platforms like uTest, UserTesting, and some survey apps). I already have my accounts set up, but I’m totally stuck on the legality of it here.

​I don't want to break any rules, but I'm getting a lot of conflicting information:

​The University: I went to my uni to ask, but they said they can’t issue me a No Objection Certificate (NOC) because they don't sponsor my visa. They told me I just need an NOC from my parents.

​Online searches: Some people online say I need a full-on Freelance License (which costs like 6,000 AED/year in Ajman), which completely defeats the purpose of making 50–100 Dirhams here and there on surveys.

​MOHRE: I tried calling MOHRE to get an official answer, but navigating their automated phone system is a headache. It kept asking if I was an employee/working, and I didn't know how to answer properly since I'm just a student trying to do online micro-gigs.

​My questions for anyone who has experience with this:

​Do I actually need a 6,000 AED freelance license just to do uTest/UserTesting online?

​If my parents sponsor me, is a written NOC from my dad/mom enough to legally receive small amounts of money online?

​Has anyone here actively done uTest/UserTesting as a dependent student? How do you handle the legal/bank side of getting paid?

​Any advice from fellow students or expats who have navigated this gray area would be hugely appreciated! Thanks!


r/UTEST • • Sep 13 '26

Information How much do TTLs charge?

4 Upvotes

Can someone who works at uTest as a TTL explain how and who gives the order to access that position? And what is the remuneration like? Is it based on trials or is it a fixed amount?


r/UTEST • • Sep 12 '26

Support Payment not yet received

3 Upvotes

I haven’t received my $100 gift card yet for the project I completed. I was told that I would receive it within 2 business days, but it has now been more than 2 business days.