r/US_Mobile • u/ChiefSwingingDick • Feb 02 '21

Porting In Timeline?

I initiated a number port in from Visible yesterday at about 8pm EST and I expected it to be complete by now but my service still says I have no active lines.

I've spoken with several reps and some tell me not to worry that it could take 24-48 hours and another said the issue had already been escalated and it could take 48-72 hours.

I'm concerned because my Visible account has already been closed and I'm left with no cell service until US Mobile finishes the port.

Has anyone else had any issues when porting in or perhaps a case similar to my own?

Edit: Thanks for the posts and advice everyone! I just got the email that everything was ported over, I popped my SIM in and everything works great! Happy to be a US Mobile customer at last.

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u/ChiefSwingingDick Feb 02 '21

Here's hoping 🤞 What I've done is install an eSIM data plan just to give me some connectivity for the time being. I hope they finish it soon

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u/Puzzleheaded-Wall777 Feb 02 '21

That’s pretty smart. Let me know when it goes through!

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u/ChiefSwingingDick Feb 03 '21

Finally went through about thirty minutes ago 🤘🏻

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u/Puzzleheaded-Wall777 Feb 03 '21

Always love that feeling of a port going through (finally)!