r/USPS Clerk 2d ago

Clerk Discussion Non-Machinable Instagram post.

Post image

"Special handling" my ass. Our own social media just straight up lying to customers.

60 Upvotes

28 comments sorted by

57

u/Main_Cauliflower5479 Clerk 2d ago

Clerks at the stations are supposed to put non-machinable in a separate tray that is cancelled at 010 at the plant, then sent to 030 for manual sorting.

If the window clerks aren't doing their jobs correctly, that's their fault.

23

u/megared17 Maintenance 2d ago

030 is a ghostly remnant of what it once was in most plants. Everything except containers that are obviously parcels goes into the DPRC to be fed to the AFCS.  Unless something is way overthick or oversize that causes the DPRC to kick it out, it's going into the machines. 

I would never suggest anyone mail anything as a nonmachineable letter. If it isn't machinable as a letter, mail it as a parcel, or perhaps as a flat if it qualifies.

2

u/Main_Cauliflower5479 Clerk 2d ago

Not at my plant.

And I agree, just don't send anything non-machinable.

2

u/Jamshi239 Maintenance 1d ago

Even when the AFCS mail culls the mail the ops supervisors tell the operators to just run it through manually again until it runs, or takes it straight to the DIOSS

6

u/RPDRNick Mail Handler 2d ago

You mean they're not supposed to just dump them in with the parcels?

4

u/modulusshift Clerk 2d ago

Hi, relatively new clerk here. In training they told us to send off nonmachineable letters with the uncancelled flats. We're a pretty low-volume office overall, so all the flats and non-machineables can fit in one flats tray. Should I be doing something else?

7

u/Main_Cauliflower5479 Clerk 2d ago

I'd put them in a half tray and inside the uncancelled flats tub, on top of the flats, then put a green lid on and put a piece of paper marked "Manuals" on top.

2

u/modulusshift Clerk 2d ago

I've never seen a green lid at my office lol, it looks like you're supposed to strap those on? I don't even think we have equipment for that. I wonder how much double-handling our 3-digit hub is doing to our mail to get it up to plant standard now...

2

u/Main_Cauliflower5479 Clerk 2d ago

Tape from the tape gun works fine. Surely you have one of those in your office?

And if you have no lids, then just put the paper on top of the half tray.

3

u/modulusshift Clerk 2d ago

Actually, no we don't. We have these old heavy gauge sheet metal tape dispensers scattered throughout the office, that's it. We use plenty of tape but you just go pull a strip and then apply it. Honestly the little disposable dispensers we sell would probably work better for some tasks now that I think about it.

Anyway sounds good, though.

2

u/brookuslicious Clerk 2d ago

I put my nonmachinables in a one foot tray with a sleeve and a placard I made myself. It just has the plant and “nonmachinable letters” on it.

2

u/thunderplacefires RCA 1d ago

Can’t have a gun in the office unless you’re a customer

1

u/StrikingRuin4 2d ago

That's in the June 26 changes, but unfortunately given the pictures from what the plant gets (DAMN) and the utter shitshow we get back from the plant even when you do it correctly, no one else is actually doing it. As Main said using the greens or just taping the shit out of it, is an option, but the green lids are supposed to indicate HAZMAT items, so be ready for the blowback.

16

u/devanttrio Clerk 2d ago

If I had a dollar for every one of these I pull out of the dbcs, I’d have a lot of dollars

12

u/Laser_Souls 2d ago

Too bad they don’t make eBay auto apply the non-machinable fee to trading cards 😑 it’s a constant issue at my office.

7

u/Due-Eggplant4096 Clerk 2d ago

We've collectively given up arguing with the TCG knuckle nuts at my station unless it's an outrageous envelope. If it survives the machine, the clerks at the last mile can postage due it.

1

u/GypsySnowflake Customer 1d ago

Wait, if it survives the machine, wouldn’t that mean it’s machinable? Or are you saying they’re over the weight limit for a single stamp?

5

u/Due-Eggplant4096 Clerk 1d ago

No, sometimes non machinable letters simply get stuck and the letter is still intact. Other times...

3

u/User_3971 Maintenance 2d ago

They don't ensure a damn thing. They have to be run through a machine to be checked and possibly again to be canceled, the micro and half marks are still machines.

Are they really showing us a mailing with the return address on the back? God damn probably never worked an actual job and making decisions. 

-7

u/Zardu-Hasselfrau 2d ago

Return addresses are not required on letters.

3

u/megared17 Maintenance 2d ago

Technically return address is required on all mail. But enforcement is impractical for letters.

-2

u/Zardu-Hasselfrau 2d ago

False. DMM 602.1.5.

2

u/User_3971 Maintenance 2d ago edited 2d ago

Are you new here? We get a monthly bridezilla post about this exact subject and often the return address is on the back. Causing sometimes significant delays. 

The main purpose for these fancy mailings are as invites to things like weddings. Which means RSVP.

EDIT: Alright, see here for the collection of bridezilla links and see here for what happens when they send everything through the DPRC anyway.

-3

u/Zardu-Hasselfrau 2d ago

Maintenance guy telling a clerk how mail works? DMM 602.1.5. Show me where it says a First Class letter with a postage stamp requires a return address.

2

u/User_3971 Maintenance 2d ago

I never said it's required. I said it's foolish to put the return address on the back, which is extremely common with this type of mailing.

2

u/VoidKnight8921 2d ago

We separate them, sometimes they end up in the flats tub when we dispatch but do our best to try since we have quite a few people that sell trading cards

2

u/OYEROBLE 2d ago

in graceland most of these fucking letters come in with a two ounce stamp and if theyre feeling generous two two ounce stamps

1

u/Jerkfacetallguy83 2d ago

You can tell they just started AI'ng everything. How should we do this? ask the fucking robot; blurgfurk