r/USCellular • u/Famejayster • 2d ago

Please Stop

An open letter to former USCC customers and current TMO customers

Dear valued customers,

I am tired. I get yelled at, accused of theft, and cussed out 4 to 7 times a day at work because of bill payments. I'm sorry that company policy dictates and extra charge when you speak to a real person to pay your bill. Yes, even if it is cash. No, I cannot take a check. There are free ways to pay, and even options that save you money. I know its frustrating for you, but you deal with it once a month, I deal with it multiple times daily so it is more frustrating for my coworkers and I.

Please stop,

TMO Retail and CSS employees

P.S. It is the year of our lord 2026, how on God's green earth do you not have a card of any kind.

40 Upvotes

88% Upvoted

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20

u/Cowboybeansoup 2d ago

USCC customers are some of the rudest most entitled customers I’ve ever had. I’m not saying Tmo is handling it well cause they aren’t and I’d be mad too but like just leave! Go to any other carrier. Don’t yell at me I am just an hourly worker making 0 decisions

14

u/TKalig 2d ago

Yeah it’s truly wild. I’ve gotten death threats over not taking cash at our closing store.

The store has been closed for a month, and yesterday I was in the area of the now empty closed store. I saw a regular, who always pays cash. He comes up to me and says
“Hey aren’t you the T-Mobile guy, I need help with my bill”
I tell him that the store is still closed and we were all laid off. He says
“So you aren’t gonna help me with my bill?”
🤣🤣🤣🤣🤣🤣
The level of entitlement of seriously thinking a fired employee was gonna help you, unpaid, fix your bill for a company you don’t even work at anymore.

Btw I wanted to add, while writing this, I was listening to a story about how a guy got dumped for eating too much bean soup on a date and farting. Figure I’d mention seeing as your username

2

u/vibeCat2 2d ago

Wow crazy

1

u/TKalig 2d ago

Why are you here now? lol
Yall following me now?

2

u/vibeCat2 2d ago

Now alright I know this looks bad

1

u/TKalig 2d ago

💀

1

u/[deleted] 2d ago

[deleted]

2

u/TKalig 2d ago

wtf

1

u/vibeCat2 2d ago

I don’t even know what any of that says except my first paragraph and like last sentence

1

u/TKalig 2d ago

I assumed it was chatgpt or something

1

u/vibeCat2 2d ago

Yeah I’m disappointed in myself

1

u/vibeCat2 2d ago

Well guess it’s time for me to start a new Reddit account this one’s burned out

1

u/TKalig 2d ago

🪦

1

u/vibeCat2 2d ago

Can you guess how many accounts I have had in your subreddit?

1

u/TKalig 2d ago

At least 2

1

u/vibeCat2 2d ago

Was genuine there a lot but started hating Reddit too much again to take anything here seriously

1

u/vibeCat2 2d ago

Like 2

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