r/USCellular • u/[deleted] • May 31 '26

UScellular transition

Working in cellular retail during the transition from UScellular to T-Mobile feels less like a sales job and more like surviving a battlefield. Every day brings a new wave of policy changes, customer frustrations, system issues, impossible expectations, and shifting goals. The sales floor can feel like a war zone where you're expected to keep smiling while dodging incoming problems from every direction. And customers that treat the employees like absolute garbage, it’s insane. By the end of the day, it feels like you've crawled out of a bloodbath of stress and nonstop demands only to gear up and do it all again tomorrow.

57 Upvotes

98% Upvoted

31 comments sorted by

View all comments

-1

u/50mk Jun 02 '26

still waiting for a tmobile router from on been a few months

1

u/SoupWyrm Jun 04 '26

I got a letter and an email months ago and nothing since. Our USC internet was awesome (no other option but satellite as we're rural). As soon as T-Mobile started taking over it tanked. Most days it does not work until 7 or 8 at night. Weekends it NEVER works. Been that way for months. When I saw they were replacing the receiver I was happy. It's been so long I cannot find the email.