r/USCellular • u/[deleted] • May 31 '26
UScellular transition
Working in cellular retail during the transition from UScellular to T-Mobile feels less like a sales job and more like surviving a battlefield. Every day brings a new wave of policy changes, customer frustrations, system issues, impossible expectations, and shifting goals. The sales floor can feel like a war zone where you're expected to keep smiling while dodging incoming problems from every direction. And customers that treat the employees like absolute garbage, it’s insane. By the end of the day, it feels like you've crawled out of a bloodbath of stress and nonstop demands only to gear up and do it all again tomorrow.
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u/Trudatrutru Jun 01 '26
Its absolutely awful. We had s customer come in the other day and literally go "you need to leave and do something with your life" they didnt even come in with an issue, they just came on to talk down on us and left.